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problem starting xp


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#1
wshacking

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on my sons pc when he starts it up it goes through the normal start up process then he signs in on his user name and pass word then the next screen appears but without the start button or icons. help please
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#2
-OCM770-

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Welcome to G2G

Hit CTRL+ALT+DLT and slect "new task" type explorer.exe

does that fix it?
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#3
wshacking

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just tried that it did not work
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#4
-OCM770-

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http://www.kellys-korner-xp.com/taskbarplus!.htm

try this, see if it works

*NOTE* to run ie go to CTRL+ALT+DLT and type in the "new task" box iexplore.exe Internet Explorer will show up, download the file and run it.


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#5
wshacking

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Hi thanks for that but it didnt work have you any more ideas?
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#6
Retired Tech

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If this is recent you could press the power button and keep tapping F8 until you get options, choose last known good configuration

Or

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP


Otherwise

Get task manager, as per post 2 but type sfc /scannow then press enter
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#7
The Skeptic

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Try to right-click the desktop. Click "arrange icons by". check "show desktop icons"
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#8
wshacking

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Hi thanks I just tried all of the above and nothing as worked . have you anymore suggestions?
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#9
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A couple of hours unfortunately but will save you posting and waiting for a response

You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#10
-OCM770-

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Sorry, been busy lately, i see Keith has been helping you, I might suggest its malware if Keith's last post gave no result. If their is no taskbar then its not you have "show icons on dektop" disabled.


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