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Two (unrelated?) problems


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#1
dvm5

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So, the more pressing issue I have is that I appear to be unable to uninstall my HP printer's software. It's been acting strangly and I'd like to reinstall everything. I can't uninstall:
  • HP Imaging Device Functions 6.0
  • HP PhotoSmart PremierSoftware 6.0\
  • HP PSC & OfficeJet 6.1.A
The second issue I seem to be having is that for a while now I've periodically had winws prepare an installation that never seems to go through. It never really gets past the point of just starting an installation. Really more of an annoyance than anything else. and it only seems to happen once a day, usually when I'm not using the computer. It's not my primary worry, mainly because I can't give any more information about it than that, because I can't reproduce the issue.

Any knowledge about the HP software issues would be wonderful, and any guesses about the second issue would be useful as well.
Thanks in advance!
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#2
Retired Tech

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DEFINITION OF: WINWS.EXE
Safety Rating: Known Malware, do not run
Malware Family: Part of Malware group - Generic Trojan Downloader
Malware Form: EXPLOIT

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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#3
dvm5

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Thanks! I'll transfer the topic to there. Have a nice day!
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