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Unmountable Boot volume (trojan virus)


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#1
zerfer

zerfer

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So i get home and my brother is on the couch and i looked at my computer screen and it's all blue from the unmountable boot volume. I asked what happened and he said my antivirus program said a trojan was on my computer and he tried ot clean it but it didnt want to get rid of it. It then said it needed to be restarted and when he restarted it went to the unmountable thing. last night i fixed the boot with the "fixboot" but then the virus scanner pulled it up again and when i went to clean it it did the same thing. I dont know what to do to get rid of it because i cant hand search all the files on my computer. Is there any way i can get rid of this?
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#2
Fenor

Fenor

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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