A lady, Edit: i don't think we need to know here real name so we'll call her "Jane Doe", is having trouble accessing the Internet. She has an account on our Proxy server that grants her access. The user account is "JDoe". When she tries to open IE, however, it prompts for a user name and password. Even stranger, is that the user name field deaults to our domain name followed by her full name like this: "Domain\JaneDoe". Her account should be JDoe instead of JaneDoe. When I shorten the name to JDoe and use her current network password, the Internet comes up fine.
I'm wondering where IE is getting this user name from? Under the connections tab of IE, everything seems to be OK. I can't find anything wrong with her account on the server side either.
Any and all information will be greatly appreciated.
Edited by dsenette, 26 April 2007 - 02:50 PM.
personal info in post