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Applications Closing Abruptly


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#1
Laughing Fire Studios

Laughing Fire Studios

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A couple of my applications have started to end abruptly. It started with Photoshop and PaintShop Pro. When I'd try to use the Open file menu command the window to choose the file would come up, but when I would start to select a file it would disappear (close) and then the program would disappear (close) and I would be back to my desktop with nothing open.

Now it happens with Windows Explorer. Today I started getting an error that says AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll ModVer: 5.1.2600.2180 Offset: 000111de

-or sometimes-
it references inability to read/write memory at 0x7c9122ba. Not sure of the exact wording of this message because it goes away too quickly.

Thanks for any help in understanding and hopefully fixing this...
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#2
Laughing Fire Studios

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Can't anyone help, please??

Earlier I thought it was related to Photoshop or PaintShop Pro..it now appears to be more of a problem when trying to open a file from within any program.. Any program with Open file function that brings up a window where you navigate to the file through the file directory.

I'm getting really frustrated trying to get help in fixing this.
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#3
acklan

acklan

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Go to the Event Viewer in the Administrative Tools, under the Control Panel. Post the 4 most recent error messages.
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#4
Laughing Fire Studios

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Thank you for responding..my frustration yesterday kinda got to me...

The 4 recent errors are:

(#1)
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/9/2007
Time: 9:12:47 AM

Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000111de.

(#2)
Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 5/9/2007
Time: 7:20:10 AM

Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: The specified server cannot perform the requested operation.

(#3)
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/8/2007
Time: 6:17:51 PM

Description:
Fault bucket 318511576.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 33 31 38 35 31 31 35 37 31851157
0010: 36 0d 0a 6..

(#4)
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/8/2007
Time: 6:17:45 PM

Description:
Faulting application workflow.exe, version 3.0.0.114, faulting module unknown, version 0.0.0.0, fault address 0x726f7070.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 6f 72 ure wor
0018: 6b 66 6c 6f 77 2e 65 78 kflow.ex
0020: 65 20 33 2e 30 2e 30 2e e 3.0.0.
0028: 31 31 34 20 69 6e 20 75 114 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 37 32 36 66 37 30 37 726f707
0050: 30 0d 0a 0..
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