http://www.mcse.ms/message1557577.html
It describes the same type of problems I'm having.
- I cannot install any antivirus software on my XP system. Windows Installer Wrapper error - "The windows installer service could not be accessed. This can occur if you are running windows in safe mode or if the windows installer is not correctly installed."
- Component Services showed no dependencies for any services a few days ago. Now dependencies get a "win32 access denied" error.
- SEARCH from the START MENU does nothing, yet from within a Windows Explorer window SEARCH works fine.
- Device Manager - both cd and dvd show ! inside yellow triangle with a status "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (code 32)".
When I try to "populate" error of "Volume information for this device cannot be found. This may happen if the disk is a 1394 or a usb device on a Windows 2000 machine".
- Unable to connect to the internet, yet was able to see other computers on my home network. I physically disconnected myself from the network in order to keep my dis-ease away from the other LAN computers. (I'm using another computer to submit this hijack this log.)
I tried running all of the preliminary self-help suggestions that the system would let me.
I am at a total loss! I have no idea what to do next.
I am forever grateful to anyone that can help me, please.
Thank you for your time and consideration.
Logfile of HijackThis v1.99.1
Scan saved at 2:17:10 PM, on 2007-05-10
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\ZoneAlarm\zlclient.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\HJT\hijackthis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\ZoneAlarm\zlclient.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O18 - Filter: AutorunsDisabled - (no CLSID) - (no file)
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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