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Emails not being received


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#1
suegy

suegy

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I have a DSL line with Verizon and I use Outlook Express on a computer using Windows XP. I send email to a friend with an AOL email account, and my message appears to be sent, goes into the sent folder, but she doesn't receive it. Is the problem on my end or hers? Any assistance would be greatly appreciated.

Thank You!

S. GIlson
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#2
Johanna

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It's probably on her AOL end, especially if she's the only one not receiving your email. She should check her spam mailbox and make sure she authorizes your address or "whitelists" it. Your email is probably sitting in AOL's spam folder.
Johanna
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#3
Neil Jones

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AOL tend to block email from domains that have a lot of junk email from them and not tell anybody. At one point a couple of years back half the internet email domains couldn't send email to AOL as they'd blocked them all.
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#4
suegy

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Problem is solved. I checked with my ISP and everything checked out fine. She got my email last night, so apparently everything is now working correctly. Thanks for your help.

S. Gilson
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