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Remote UI Crash


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#1
Rhionin

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About every 15 seconds on my computer, I get a Microsoft error report about Remote UI Service crashing. The only change that occurred on my computer since the problem started was that I upgraded my Warcraft III game to the Frozen Throne expansion. I cannot find anything in the Add/Remove Programs tab about a Remote UI Service. The technical report of the error report says:

"The following files will be included in this error report:"
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\WERcf50.dir00\Remote UI Service.exe.mdmp
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\WERcf50.dir00\appcompat.txt

I looked up this directory, and there literally is a folder in Docs and Settings entitled "OWNER~1.GAT". When I looked inside, the directory went to \TEMP\ and the rest is hidden files. I figured it was a virus of some sort and deleted the whole folder. However, even though the folder no longer exists, the error occurs and I get the same technical report from a directory that no longer exists. I am quite thoroughly stumped at this point.
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#2
anzenketh

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Looked up the file Here is the information I found

Related to Intel® _Alert Service from Intel Corporation. Note: Located in C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\

Try Reinstalling your chipset drivers.
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#3
Rhionin

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Nicely done. The filepath you gave me is definitely where the file is located. However, I am unfamiliar with how to reinstall chipset drivers. do I download them or are they included on my recovery CD?
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#4
anzenketh

anzenketh

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Depends what is the Make and model of your computer.
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#5
Rhionin

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Gateway GT5263E
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#6
Rhionin

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UPDATE: For anyone interested in the solution of this problem, I simply reloaded my computer to a system restore point before the computer was shut off and it runs just like it did! No problems
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