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weird rebooting


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#1
joannag

joannag

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Hi all -

My machine has been restarting itself rather randomly and I can't figure out why. It's telling me it has to do with a driver, but can't tell me which one. After the reboot, when I log back in I get this from Microsoft:
http://wer.microsoft...4b-2bf510d79767

When looking in the Event Viewer I got this:
Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A dump was saved in: %2.
Explanation
The computer has restarted from a bugcheck. The event log contains details about the cause of the bugcheck.

But I still don't know how to pursue it any further. For one thing - where's the "event log"?

This is sort of similar to this post:
http://www.geekstogo...ump-B...l&st=0

But unfortunately, I'm still really not clear on the problem.

Thanks in advance!
-Joanna
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#2
krmooo

krmooo

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control panel, settings, adminstrative tools event viewer
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#3
washout

washout

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or if your feeling strong.
http://support.micro...kb/314084/en-us
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#4
anzenketh

anzenketh

    BSOD Warrior/Computer Surgeon

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Lets go ahead and have a look at that minidump file.

To get the Minidumps do the following

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder. Please do NOT compress them in .rar
4 > use the "add reply" option upload that zip file here as an attachment.
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