[Sarah.D]

I have a Sony VAIO Laptop with Windows XP and my shift key was disabled, somehow, unintentionally. I don't believe it is a virus, I think it could be a hardware issue, like I hit an odd button and went into an odd setting that disables my shift key. It is also not just a shift key malfunction, because both shift keys, on either side of the keyboard, are not working and no other keys.
I would be very grateful if someone could help me get this back working.
Thank you,
Sarah

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like I hit an odd button and went into an odd setting that disables my shift key.

.

Were these settings, by chance, your windows registry?

[Titan8990]

like I hit an odd button and went into an odd setting that disables my shift key.

.

Were these settings, by chance, your windows registry?

[Sarah.D]

No, I don't mess around in there. I guess I could have done something in there, but if I did, I have no idea how because I stay out of there. I was hoping that there would be a Num Lk type setting that I could have started by accidentally hitting a keyboard button.