The service he has provided for me I feel is actually beyond what I would have received if I took my machine to a local shop to have them fix. He also was able to teach me how to prevent further problems and the whats and whys of the things he did. Something I know that my local shop wouldn't dare to do.
I have been reading your forums for about a year now and when I see something that relates to a problem I have I take notes and print out the topics to help me. It's nice to know that there is a group of people that instead of using their knowledge and expertise to continue the expanding world of virus/malware they instead use it to help remove, or at least lessen, those threats.
I refer this place to anyone I know that has a computer problem and will continue to do so. The information alone is worth it. Having an active staff that works with a person to help resolve the problems makes it that much more a place to go to seek help and answers.
Again, I thank Crustyoldbloke for his time and patience and thank Geeks to Go! for having him.
Thank you one and all