[RobinD]

The best that I can figure is W32/Spybot worm added a file called "lpahqm.exe-up" in my system32 folder. It keeps regenerating itself and I cannot figure out where it is coming from.

Here is my HJT log...

Logfile of HijackThis v1.99.1
Scan saved at 5:28:31 PM, on 4/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Internet Optimizer\optimize.exe
C:\program files\180solutions\sais.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Maxthon\maxthon.exe
C:\Documents and Settings\Me\Desktop\HELP IS HOPE\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.prideottawa.com/webmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [khip] C:\WINDOWS\khip.exe
O4 - HKLM\..\Run: [Windows Compliant] lpahqm.exe
O4 - HKLM\..\RunServices: [Windows Compliant] lpahqm.exe
O4 - HKCU\..\Run: [Irnsbfs] C:\WINDOWS\System32\?xplorer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Compliant] lpahqm.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.c...ex/tdserver.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://hoylegames.si...cherControl.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8C90811-AD49-4E0E-B5FA-BFC2DF55FA29}: NameServer = 206.47.244.13 206.47.244.101
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

Your help would be greatly appreciated.

[Advertisements]

Hi RobinD and welcome to the Geeks to Go Forums.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

My name is Trevuren and I will be helping you with your log.

1. Go to Geeks to Go
. Click on My Controls at the top right hand corner of the window. (make sure you have signed in first)
. In the left hand column, click "View Topics"
. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. You have a messload of garbage there. First, I want you to UNINSTALL Internet Optimizer. You will find the tool HERE


4. Next I need you to UNINSTALL 180 Solutions through the ADD/REMOVE feature of your Control Panel

5. Now, using Windows Explorer I want you to delete the following program and all its content: C:\Program Files\180 Solutions

6. Please REBOOT your system.

7. I need you to move HijackThis to its own folder so that nothing gets deleted by mistake. The easiest way for you now would be as follows:

. Right Click on your Desktop
. Scroll down the menu to "New"
. Left click on "Folder"
. Name Folder "HJT"
. Drag current HijackThis icon from your desktop into the HJT Folder
. Run HJT from there.

8. Run HijackThis with all windows closed excepr for HijackThis, click on SCAN, produce a log and Post it back into this thread.

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Regards,

Trevuren

[Trevuren]

Hi RobinD and welcome to the Geeks to Go Forums.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

My name is Trevuren and I will be helping you with your log.

1. Go to Geeks to Go
. Click on My Controls at the top right hand corner of the window. (make sure you have signed in first)
. In the left hand column, click "View Topics"
. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. You have a messload of garbage there. First, I want you to UNINSTALL Internet Optimizer. You will find the tool HERE


4. Next I need you to UNINSTALL 180 Solutions through the ADD/REMOVE feature of your Control Panel

5. Now, using Windows Explorer I want you to delete the following program and all its content: C:\Program Files\180 Solutions

6. Please REBOOT your system.

7. I need you to move HijackThis to its own folder so that nothing gets deleted by mistake. The easiest way for you now would be as follows:

. Right Click on your Desktop
. Scroll down the menu to "New"
. Left click on "Folder"
. Name Folder "HJT"
. Drag current HijackThis icon from your desktop into the HJT Folder
. Run HJT from there.

8. Run HijackThis with all windows closed excepr for HijackThis, click on SCAN, produce a log and Post it back into this thread.

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Regards,

Trevuren

[RobinD]

It took a bit to get rid of 180 Solutions and Internet Optimizer. Add/Remove wouldn't uninstall them. I did a search and found manual uninstall solutions, but in this hjt report, there are still some regkeys from them. I haven't touched anything else until I get some feedback from you.

Here is the new HJT log as requested.

Logfile of HijackThis v1.99.1
Scan saved at 9:00:30 PM, on 4/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\?xplorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Documents and Settings\Me\Desktop\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.prideottawa.com/webmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [khip] C:\WINDOWS\khip.exe
O4 - HKCU\..\Run: [Irnsbfs] C:\WINDOWS\System32\?xplorer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.c...ex/tdserver.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://hoylegames.si...cherControl.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8C90811-AD49-4E0E-B5FA-BFC2DF55FA29}: NameServer = 206.47.244.13 206.47.244.101
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe



Thanks for your help.

My PC has been used and abused by roommates and Lord knows what's on here.

[Trevuren]

Hi RobinD,

I have noticed that you are not running any antivirus software. That is a danger to yourself and to others. All this work is for nothing if you don't use one. There is a good free one available AVG7. I expect to see it in your next log.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.
. Click the Config button located in the lower right hand corner of the HijackThis window.
. When the new screen opens, find and click the Miscellaneous Tools button.
. Then choose the Open Process Manager button.
. From the list of processes, hilight the following items by clicking them, ONE AT A TIME, then DELETE them by clicking the KILL button:

C:\WINDOWS\System32\?xplorer.exe

Once all items have been KILLED, click the Back button which will return you to the HijackThis main window. Now place a check mark beside each one of the following items:

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [khip] C:\WINDOWS\khip.exe
O4 - HKCU\..\Run: [Irnsbfs] C:\WINDOWS\System32\?xplorer.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtange...ave/Install.cab
O16 - DPF: {8F24DE00-0D66-4F93-9405-3F21E97AEE99} (TestingCtl Control) - http://esb.alcena.co...ltInstaller.ocx
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab

The following entries indicate restrictions that have been put on your system. If this action was not taken by you, your administrator or by a program such as Spybot, then put a check mark beside them to include them in the fix.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files/folders, and delete them (if they are present):

FILES

C:\WINDOWS\System32\?xplorer.exe
C:\WINDOWS\khip.exe

FOLDERS (with all their content)

C:\Program Files\Common Files\CMEII
c:\program files\180solutions
C:\WINDOWS\web

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally,RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren

[RobinD]

Thank you for your help.

I am just on my way out and will work on this in the morning.

As for running AV software - you will notice mention of a program called FREEDOM - this is my a/v program. (Net Zero brand that my isp brands).
It usually works very well.

[RobinD]

I followed your last post step by step.

The files and folders that you suggested that I remove after the reboot to safe were not present. Everything else went smoothly.

Here is the latest hjt log....

Logfile of HijackThis v1.99.1
Scan saved at 2:20:57 AM, on 4/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\fpccb.exe
C:\WINDOWS\System32\sysmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Me\Desktop\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.prideottawa.com/webmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RSPC Driver D] fpccb.exe
O4 - HKLM\..\Run: [system manager] sysmgr.exe
O4 - HKLM\..\RunServices: [RSPC Driver D] fpccb.exe
O4 - HKLM\..\RunServices: [system manager] sysmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [system manager] sysmgr.exe
O4 - HKCU\..\Run: [RSPC Driver D] fpccb.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.c...ex/tdserver.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://hoylegames.si...cherControl.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v5.cab
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

How's it look now?

Robin

[Trevuren]

Hi RobinD,

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.
. Click the Config button located in the lower right hand corner of the HijackThis window.
. When the new screen opens, find and click the Miscellaneous Tools button.
. Then choose the Open Process Manager button.
. From the list of processes, hilight the following items by clicking them, ONE AT A TIME, then DELETE them by clicking the KILL button:

C:\WINDOWS\System32\fpccb.exe
C:\WINDOWS\System32\sysmgr.exe

Once all items have been KILLED, click the Back button which will return you to the HijackThis main window. Now place a check mark beside each one of the following items:

O4 - HKLM\..\Run: [RSPC Driver D] fpccb.exe
O4 - HKLM\..\Run: [system manager] sysmgr.exe
O4 - HKLM\..\RunServices: [RSPC Driver D] fpccb.exe
O4 - HKLM\..\RunServices: [system manager] sysmgr.exe
O4 - HKCU\..\Run: [system manager] sysmgr.exe
O4 - HKCU\..\Run: [RSPC Driver D] fpccb.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v5.cab

Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files and delete them (if they are present):

C:\WINDOWS\System32\fpccb.exe
C:\WINDOWS\System32\sysmgr.exe

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally,RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Don't get discouraged if they return. I sort of expect it in some way.

[b]Regards,

Trevuren

[RobinD]

They didn't come back. How does it look now?

Logfile of HijackThis v1.99.1
Scan saved at 1:05:24 PM, on 4/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\Me\Desktop\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.prideottawa.com/webmail
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.c...ex/tdserver.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://hoylegames.si...cherControl.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.co...,16/mcgdmgr.cab
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

[Trevuren]

Hi RobinD,

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Another cleanup that will help is to go to Start>Programs>Acccessories>System Tools> Disk Cleanup and put a check mark beside all the entries in the disk cleanup window that ask you what you want to clean. Clean all hard drives and all files. This will get rid of any malware that is hiding in the temporary folders.

3. Make sure that all are gone, by checking the folders that the Temporary Internet Files and Temp files are stored in. To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties). Click Delete Files on the General Tab - place a check in the Delete all offline content box, then 'Clear History' and then press OK (or go direct to the C:\Documents and Settings\userprofilename\Local Settings\Temp\ folder) and
C:\Documents and Settings\userprofilename\Local Settings\Temporary Internet Files\)

4. Empty your Recycle Bin

5. Double Check the following folders to make sure they are empty:
C:\WINDOWS\Profiles\your account\Temporary Internet Files
Delete all the files in (and any subfolders of) the C:\Windows\Temp\ folder (or go direct to the C:\Documents and Settings\userprofilename\Local Settings\Temp\ folder) and C:\Documents and Settings\userprofilename\Local Settings\Temporary Internet Files\)

6. You may find that you have to repeat the steps a couple of times.

7.Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)


Regards,


Trevuren

[Trevuren]

TO ADMINISTRATION

This topic is resolved and has been closed. Should the original poster need it reopened, please contact a staff member.

Trevuren