Edited by chellenc68, 05 June 2007 - 04:19 AM.
Computor illerate mom needs help again
Started by
chellenc68
, Jun 05 2007 04:19 AM
#1
Posted 05 June 2007 - 04:19 AM
#2
Posted 05 June 2007 - 06:21 AM
hello chellence. when you say system recovery in safe mode do you mean the last known configuration settings that worked? restart your computer press f 8 for safe mode. select option 3 start windows from command prompt.type the following command %systemroot%\system32\restore\rstrui.exe press enter follow the instructions that appear
Edited by krmooo, 05 June 2007 - 06:22 AM.
#3
Posted 05 June 2007 - 12:40 PM
A Disk Read Error could be due to a corrupted MBR, corrupted file system, bad IDE cable or controller, bad sector on the hard drive or failing hard drive.
I suggest you boot your computer to the Recovery Console with the XP CD. Run chkdsk /r and let it scan the hard drive for errors.
Description of the Windows XP Recovery Console
I would also run the hard drive manufacturer's utilities to see if the hard drive is failing. You may need to open the computer case to see what the make of the hard drive is.
Hard Drive Diagnostics Tools and Utilities
Post back with any results.
I suggest you boot your computer to the Recovery Console with the XP CD. Run chkdsk /r and let it scan the hard drive for errors.
Description of the Windows XP Recovery Console
I would also run the hard drive manufacturer's utilities to see if the hard drive is failing. You may need to open the computer case to see what the make of the hard drive is.
Hard Drive Diagnostics Tools and Utilities
Post back with any results.
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