Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computor illerate mom needs help again


  • Please log in to reply

#1
chellenc68

chellenc68

    New Member

  • Member
  • Pip
  • 7 posts
Last night I did not shut down my computor and when I got up this morning I had a disk read error has occurred, press control alt delete to restart. I did that and get the same message. I tried to start in safe mode and tried to do system recovery and it goes back to the same message.Nothing is working. Anyone have any clues as to how to fix and what I did wrong? Thanks.

Edited by chellenc68, 05 June 2007 - 04:19 AM.

  • 0

Advertisements


#2
krmooo

krmooo

    Member

  • Member
  • PipPipPip
  • 472 posts
hello chellence. when you say system recovery in safe mode do you mean the last known configuration settings that worked? restart your computer press f 8 for safe mode. select option 3 start windows from command prompt.type the following command %systemroot%\system32\restore\rstrui.exe press enter follow the instructions that appear

Edited by krmooo, 05 June 2007 - 06:22 AM.

  • 0

#3
Whiskeyman

Whiskeyman

    Member

  • Member
  • PipPipPip
  • 469 posts
A Disk Read Error could be due to a corrupted MBR, corrupted file system, bad IDE cable or controller, bad sector on the hard drive or failing hard drive.

I suggest you boot your computer to the Recovery Console with the XP CD. Run chkdsk /r and let it scan the hard drive for errors.

Description of the Windows XP Recovery Console

I would also run the hard drive manufacturer's utilities to see if the hard drive is failing. You may need to open the computer case to see what the make of the hard drive is.

Hard Drive Diagnostics Tools and Utilities

Post back with any results.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP