Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

One site won't open - always "Cannot display this page"


  • Please log in to reply

#1
Yeoman

Yeoman

    Member

  • Member
  • PipPip
  • 90 posts
For sometime I have been trying to open a CCbill subscription page, but I always get the white "Cannot display this page". I have tried other subscription companys, and they open OK. The site used to open OK before.

I am running I.E.7. I have tried Firefox, but the same thing happens. I have Norton Internet Security, and Spysweeper. I have tried turning them off, but no luck.

I have run Norton, AVG and a couple of other anti-virus programs, but all seems clean.

Can anyone suggest why this is happening please?
  • 0

Advertisements


#2
pip22

pip22

    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
From what you have described I would say that particular website has either been taken down or is temporarily unavailable.
If you post the URL for it we can try it for ourselves and that would definitely prove it one way or the other.
  • 0

#3
Yeoman

Yeoman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
Hi, thanks for the suggestion, but I have been in contact with them, and they say there is nothing wrong with the site - that they have never come across the problem before. The home site is CcBill.com. When the white "The page cannot be displayed" appears the address bar shows the following:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm#http://ccbill.com/

Must be something to do with my registry I guess. I have followed the Microsoft solutions for fixing access to secure websites, but nothing changes. Very strange.

Regards
  • 0

#4
hary

hary

    Member

  • Member
  • PipPip
  • 94 posts
If you can access it from here http://64.38.193.22 it could

be an error in the dns lookup.
  • 0

#5
Yeoman

Yeoman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
Hi Hary

Sorry for the delay, have been away. Yes, I can open the site from your link. Is it possible to fix the dns lookup?
  • 0

#6
hary

hary

    Member

  • Member
  • PipPip
  • 94 posts
If the problem is only with this site and not a general lookup problem with all sites you visit, go

to the site using that link and simply right click and save it as a favourite.

If you already have it in your favourites delete that entry first.
  • 0

#7
Yeoman

Yeoman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
Thanks for that.
  • 0

#8
Yeoman

Yeoman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts
Hi Hary

Me again. Your advice taken and can access the homesite of this secure website via my favourites now... but doesn't help me, because I need to access their subscription page on other sites. Is there any way to fix the specific site dns lookup, or is it all too difficult?

Regards
  • 0

#9
hary

hary

    Member

  • Member
  • PipPip
  • 94 posts
I have only been able to look up the numbers for the main homepage of a site.

That doesn't work with sub domains or pages within a site, you have to navigate around those

pages if your browser will let you.

A login page is likely to be a secure https and browser setting may effect that.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP