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Internet Down Temporarily


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#1
leedownen123

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Hi,

I have a desktop computer that has a cable modem w/ router setup on it. The cable modem is a Motorola SB4220 Surfboard modem and the router is a D-Link DI-524. They have worked in harmony with each other and the computer since I've had them (about 2 years). I also have a laptop on the wireless network. Now, the desktop computer cannot connect to the internet at random times and the laptop can always connect. The only way to make the desktop connect is to restart and then internet is back. I have to keep restarting to get internet back (about 2-3 times a day) What could the problem be? My Avast! Antivirus is up-to-date and so is my my PC Tools Firewall Plus.
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#2
Low Man

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Hi,

I have a desktop computer that has a cable modem w/ router setup on it. The cable modem is a Motorola SB4220 Surfboard modem and the router is a D-Link DI-524. They have worked in harmony with each other and the computer since I've had them (about 2 years). I also have a laptop on the wireless network. Now, the desktop computer cannot connect to the internet at random times and the laptop can always connect. The only way to make the desktop connect is to restart and then internet is back. I have to keep restarting to get internet back (about 2-3 times a day) What could the problem be? My Avast! Antivirus is up-to-date and so is my my PC Tools Firewall Plus.

Please let me know the network setting in which you had problems?
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#3
leedownen123

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what is an example of a network setting?
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#4
Low Man

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Like how do you set it up.
The flowchart of the computer going to the internet and so....
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#5
leedownen123

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The router is connected directly to the computer, the cable modem is connected to the router on slot 1, the digital phone box is connected to the router on slot 2, and the laptop connects wirelessly.
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#6
Low Man

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Your setting is fine.
Do you have any anti spyware installed?
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#7
leedownen123

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Spyware Terminator.....the internet problem has seem to stop....it only did it when I was downloading a bunch of torrent files...
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