The second software I have is through my internet provider, Earthlink. the same error message pops up, but it tells me the file name : winword.exe and the threat: W32.Downloader2.cmz
I added norton and it said it was deleted but it i still have the error message. Norton also found a virus called Bloodhound and deleted it. It gives a list of processors and that were affected (8 to be exact) all start with "hkey". Is there a way to go in and delete this myself.
Oh, my internet explorer had been affected, it gets disabled and i have to use Firefox to get on the Net.......however right now my internet connection is not working either....the message "Limited or no connections is detected"
There is also a file on my computer called Outerinfo....is that a part of the virus????
Can someone help me??????
Edited by Ms. B, 18 June 2007 - 07:46 AM.