I have been trying to clean up the spyware on my father-in-law's computer for two days and I don't know what else to try. It started out that he was getting inordinate amounts of pop-ups and the computer was running very slow. I installed yahoo popup blocker and that helped some, then I did a disk cleanup and that made it run a little faster. I then tried to install Spybot Search & Destroy to remove the spyware and that's when the fun started. As soon as I get to any webpage regarding spyware removal, Internet Explorer shuts down (it just erases from the top of the page downward). I tried to use other spyware removal programs, and whenever I get to a "threatening " page, it closes it.
I thought I could trick it by burning the spybot files to a CD and then loading onto the computer. As soon as I opened the Spybot directory, the window erased just like IE (line by line from the top down). I then renamed the files Kevin S&D (removing the Spybot from the equation) and I was able to copy the files to the computer, but when I clicked the executable file and it started to run Spybot, the computer locked up.
I do not have a hijackThis log because when as soon as I get to this site the computer locks up, and I cannot even download.
Whatever this is, it still works fine for internet activity, as long as there is nothing regarding spyware.
If I am in the wrong place, I apologize, and would appreciate a point in the right direction.
Thank you, and sorry for the length,