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PLEASE HELP ASAP Computers disk drive wont read anything!


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#1
RikkiW.

RikkiW.

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Hi my name is Rikki and I have a dell computer with windows xp and the version of the computer is 2002. Iím having problems with my D disk drive. Every time I put a disk in the drive it will not read it whether or not itís a computer game or cd or anything else. The hardware that I have ST380011A and HL-DT-ST CD-RW GCE-8483B and I have tried everything to try and get the drive to read the disks. I tried the troubleshoot and that didnít help and I have tried cleaning the dust out from my computer and it say that the device is working properly but its not and I really need help because I cant figure out what is wrong with it. So can anyone please help me!!!

Edited by RikkiW., 08 July 2007 - 11:43 PM.

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#2
Neil Jones

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Laser in the CD unit has probably packed up. Replace the drive.
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#3
RikkiW.

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Laser in the CD unit has probably packed up. Replace the drive.

how do i replace the drive?
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#4
RikkiW.

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???
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#5
Neil Jones

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Go to a computer shop or online computer shop and purchase one.
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#6
ViprXX

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you could try one of those cd rom drive cleaner kits before you buy a new drive. but chances are the drive is shot.
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