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w2k machine with new drive crashes or freezes


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#1
Dan Z

Dan Z

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I need help debugging a w2k-pro machine. I replaced the failed disk drive, loaded w2k, and the machine seemed fine for a few hours. Then I uploaded more of Microsoft's recommended patches and the machine now crashes or freezes.

For your reference, I uploaded a few full dumps to:
http://www.dazuckerman.com/2kdump/

For the first time in my life, I tried to use WinDbg to figure out what's wrong... but I get inconsistent results.

Do you want to download some of my crash dumps and try looking at it ?
I set the symbol file path to:
SRV*c:\symbols*http://msdl.microsoft.com/download/symbolS

This machine is:
* IBM Thinkpad T21 (circa 2001)
* 512 meg ram
* SMC2536W-AG wireless PCMCIA carD
* new Toshiba drive MK8032GAX 80GB ATA/6 Notebook Drive 5400rpm 8MB Cache 9.5mm SuperSlim.
http://www.storage.t...X_Datasheet.pdf
* McAfee VirusScan Enterprise Workstation Version 8.00.1009

I love the keyboard and the screen. I recently got a new battery for this machine before the drive failed.
I must use MS outlook/Excel/Word to do my job so linux is not the answer.

Thanks so much if you can help me.

Regards,
Dan

Edited by Dan Z, 09 July 2007 - 08:56 PM.

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#2
acklan

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Have you run a memory test?
Could you look in the Event Viewer and list the last 4 error codes?
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#3
Dan Z

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Thank you - I'll buy a usb key tonight and run the memory test.

I put the log file from the Event Viewer here: http://www.dazuckerm...emLog071007.evt
in this same directory are txt and csv logs from the System and the Application logs, e.g.
http://www.dazuckerm...emLog071007.csv

I put the windowsupdate log file here:
http://www.dazuckerm...ndowsUpdate.log

Below are error codes and other interesting events from Event Viewer. I copied these from the log files.

Thanks again,
Dan


1001 The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x0019025e, 0xeb45f410, 0xeb45f068, 0x8046acc8). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.

1001 The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0xa0001a50, 0x00000000, 0x0000006c). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.

2504 The server could not bind to the transport \Device\NetBT_Tcpip_{43C5B268-5364-4641-976B-0AAE157FB04A}.

1002 The IP address lease 10.101.8.81 for the Network Card with network address 0004E28B4648 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

1002 The IP address lease 192.168.1.100 for the Network Card with network address 0004E28B4648 has been denied by the DHCP server 10.101.8.1 (The DHCP Server sent a DHCPNACK message).

7031 The McAfee Framework Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action.

4319 [I changed the name to stop this error.] A duplicate name has been detected on the TCP network. The IP address of the machine that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state.
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#4
acklan

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The first error appears to be a problem with your hard drive. Windows 2000 Stop Messages. The second message may be a corrupted device driver.
To clear the DHCP error messages try resetting your LAN. Unplug your modem\router and turn off all of your computers and network devices. Turn the modem\router on, wait a minute then turn everything else back on.
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