Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

LoadingWebsite.com adware


  • Please log in to reply

#16
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Please disable winpatrol for now. It is interfering with the fix.

The following items are malware and must be fixed
The following explains how to remove items from your computer that are malware. These items must be fixed!

Please set your system to show all files; please see here if you're unsure how to do this.

Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes:
C:\WINDOWS\SYSTEM\SYSCTRL.EXE
C:\PROGRAM FILES\WINPATROL\WINPATROL.EXE
Exit the Task Manager when finished.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:
O4 - HKLM\..\Run: [System] C:\WINDOWS\system\sysctrl.exe /a
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\system\sysctrl.exe /aExit Explorer, and reboot as normal afterwards.

If you were unable to find any of the files then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot.

Post back a fresh HijackThis log and we will take another look.
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP