I have a Gateway Laptop (4 years old). About a month ago the CD burner stopped working and I can no longer play DVDs that I used to be able to play. I can, however, import CDs to my hard drive. I use iTunes to burn/import CDs and either Realplayer or the InterDVD program can came with the Gateway to play DVDs.
Going through the device manager, I deleted the CD/DVD drivers and restarted my computer. That did not seem to solve the problem.
I am pretty clueless.