[newkitty2]

I keep getting this fatal exception 0000.0000006B after using my pc for just a short time it started of that it would happen only once in a while and now it happens so often that I cant use my pc. does anyone know what this means and HOW to fix it?? Im desparate (and I cant spell)

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that doesn't look like a valide fatal exception code (and trust me, I've seen 1000s of them

If you could please recheck that....

[gerryf]

that doesn't look like a valide fatal exception code (and trust me, I've seen 1000s of them

If you could please recheck that....

[newkitty2]

I rechecked it and written it down "fatal exception 06 has occured at 0000.0000006b" is exactly what it reads. Now it is doing it right away cant access anything on hard drive

[gerryf]

the 06 was pretty important

according to MS, this occurs when you have older versions of McAfee ANtivirus loading from the autoexec.bat file

do you use mcafee?

[newkitty2]

yes and I remember seeing that kb891711 thing in my computer. Also please remember that I cant access windows because of this so any intruction given to fix I guess needs to be done via DOS. (Am I right??)

Edited by newkitty2, 13 April 2005 - 11:20 AM.

[gerryf]

Start in DOS

type
EDIT c:\autoexec.bat

put a ; (semicolan) in front of every line, then hit
ALT F
ALT s
then
ALT X
reboot

Does it start?
If not, we will see about removing the kb891711