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Acrobat Reader 7 & 8, 1406 error, admin doesn't have rights?


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#1
Gennar Pierce

Gennar Pierce

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I get the following message when I attempt to install either Adobe Acrobat Reader, "Error 1406. Could not write value to key \Software\Classes\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}. Verify that you have sufficient access to that key, or contact your support personnel."

I'm even logged in as the local administrator and I still don't have the rights to change the registry?

I've run RegSeeker and cleaned up the registry, virus scan comes up w/nothing. Cleared out all TEMP files. I don't have a problem installing version 6.

I've also removed the regitstry entry of O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab as per someone else's suggestion but still no love.

Anyone have any idea on this?

[EDIT] Removed HJT log as requested below.

Edited by Gennar Pierce, 27 July 2007 - 02:02 PM.

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#2
pip22

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Hi Gennar

Firstly, please do not post HJT logs here as they will be ignored. They require specialist knowledge to analyse and consequently they must only be posted on the 'Malware' forum where those with the necessary expertise 'hang out'. This system shields you from getting possibly bad advice from those who think they know how to interpret HJT logs when in fact they don't, leaving you in a worse mess than before.

Secondly, the following page may be the answer to your problem: http://kb.adobe.com/...ternalId=329137

Edited by pip22, 27 July 2007 - 01:24 PM.

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#3
Gennar Pierce

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Sadly, no love there.
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