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iTunes installation

Started by cbl413 , Jul 28 2007 03:51 PM

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#1
cbl413

Posted 28 July 2007 - 03:51 PM

New Member

Member
9 posts

I had iTunes installed on my computer, and noticed that everytime I'd get an automatic update, it would give me an error message in the middle of the update saying that it didn't have access to a certain file... itunes.msi. I discovered that the original iTunes.msi is missing. There are others, but they are in different folders, and it only seems to want the original.

I attempted to uninstall iTunes, but it still wanted access to the original iTunes.msi. Is there anything I can do? I tried just deleting everything I could find, but this went poorly for me.

Edited by cbl413, 04 August 2007 - 08:42 AM.

#2
starjax

Posted 04 September 2007 - 01:18 PM

Global Moderator

Global Moderator
6,678 posts

obtain the Microsoft Installer cleanup utility
http://support.microsoft.com/kb/290301

download, install, launch. find Itunes. highlight itunes by clicking on it and then click on remove. Exit application and then re-download Itunes.