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#1
dbrodsky

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I just purchased a new computer with Vista. I use a Mozilla Firefox browser, which remembers my passwords but doesn't keep me signed in.

Everything I go to check my bank or credit card info, I have to send away for a new activation code because the sites think I am using a new computer.

Even on the Geeks-to-Go forum, I have to sign back in each time I visit the site. On my old computer this was not the case. Once I start typing my user name, my user name and password are completed by Mozilla, but it appears each site I go to believes I am using a new computer.

Any help would be appreciated.
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#2
Neil Jones

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This is probably a cookie problem.

In Firefox, go to Tools -> Options -> Privacy. Ensure "Accept cookies from sites" is checked and set "until they expire". There is no major issue with Firefox and cookies under Vista.
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#3
dbrodsky

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Thanks for the reply, but my Mozilla was already set with those options so the problem still persists.
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#4
Neil Jones

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Ensure you have set the right time and date.
Also problems like this can be caused by extensions or a faulty Firefox profile.

Also bear in mind most online banking automatically signs you out after a few minutes of inactivity by virtue of design.
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#5
dbrodsky

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I do have the correct date and time.

As for the banking, I sign out after each use; however, when I return I have to answer a series of security questions because it says "It appears you are using a new computer." In addition, forums like Geeks-to-Go usually keep me signed in, but each time I close my browser before returning to the forums, I am logged out.

I tried to check the profile manager, but their isn't one. I went to start>all programs>Mozilla firefox, and the only things in the folder were the Mozilla link and the Mozilla safe mode link, their was no profile manager.

And I do not know what a faulty extension is.

Any ideas?

Thanks for your time.
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#6
dbrodsky

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Problem may be fixed with a new profile. Let me test it.
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#7
stettybet0

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Have you tried:

Tools>Options>Privacy and unchecking: "Always clear my private data when I close Firefox."
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#8
dbrodsky

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Problem appears to be fixed. I started a new profile and everything is working properly.

Everybody, thanks for the help.
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