I'm using XP Home with SP2. I'm a computer newbie so any help would be greatly appreciated.
External hard drive problem
Started by
sinnerboy
, Aug 05 2007 03:01 AM
#1
Posted 05 August 2007 - 03:01 AM
I'm using XP Home with SP2. I'm a computer newbie so any help would be greatly appreciated.
#2
Posted 05 August 2007 - 06:39 AM
Double-click the device in Device Manager that has the exclamation point., look at the Device status box on the General tab and see if there is an error code such as:
"The drivers for this device are not installed. (Code 28)"
An exclamation point usually indicates the device is not configured properly.
"The drivers for this device are not installed. (Code 28)"
An exclamation point usually indicates the device is not configured properly.
#3
Posted 05 August 2007 - 10:47 AM
Code 10
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)
Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.
Saw your post elsewhere.
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)
Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.
Saw your post elsewhere.
#4
Posted 05 August 2007 - 06:33 PM
Have tried everything, spent all day yesterday searching google and help forums etc to find a way to fix it. Seems to be a fairly common problem but everybody has different methods to cure it and I've tried them all to no avail. I'm using XP Home with SP2 , driver works with another computer so thats not the problem.
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