[StampingJen]

OS: XP

I'm trying to install the SpywareBot program, and it's giving me the error "unable to start. Verify that you have sufficient privileges to start system services".

We did recently reformat our PC cuz it was giving us such aggravation (too much stuff loaded on it, very slow, etc.), but we only have the one account on our PC, and it is the administrator/owner. Have installed other things since the formatting without a problem. Just before I tried installing SpywareBot, I did try running an update on our Norton antivirus, and it gave me the same type of message.

Help!

[Advertisements]

Try this:

Go here: http://www.softpedia...ial-a-fix.shtml and download Dial-a-Fix (freeware).

Unzip Dial-a-fix and run the .exe (does not need to be installed).

In Dial-a-Fix click on the "hammer" at the bottom, this will bring up Dial-a-Fix Tools.

In the top pane scroll down and select "Repair Permissions" then click "GO".

Let Dial-aFix do it's thing, which could take a while.

See if you can then install the SpywareBot program.

[Kniht]

Try this:

Go here: http://www.softpedia...ial-a-fix.shtml and download Dial-a-Fix (freeware).

Unzip Dial-a-fix and run the .exe (does not need to be installed).

In Dial-a-Fix click on the "hammer" at the bottom, this will bring up Dial-a-Fix Tools.

In the top pane scroll down and select "Repair Permissions" then click "GO".

Let Dial-aFix do it's thing, which could take a while.

See if you can then install the SpywareBot program.

[Major Payne]

Might want to read a review about SpyWareBot before you want to install it:

SpyWareBot

I was trying to remember the site that showed all of the antivirus programs and their ranking by effectiveness of removing malware. SpyWareBot was not that effective. Of course, it's up to you to make a final decision. This forum has a list of what is recommended to use, but if you suspect you have malware, please go to the Malware section of this forum and follow the instructions at the top. Especially the Click Here link. That will give you several steps that will help you clean up most of all problems by yourself. If at the end of the cleanup process you are still having difficulty, and you may not be, then post a hijackthis log in THAT forum.

Please be patient as the "Malware Forum" is a very busy place and a two or three day wait is not unusual.

If you are still having problems after getting a clean bill of health from the Malware Section, please return to this thread. Please do not post a HiJackThis log in this thread unless asked to do so and then only as an attachment. To attach log, when requested, either change the .log extension to .txt, or put the log into a compressed (zipped) folder.

Please post back if your problem has been solved.

Ron

[wendy k. walker]

I'm with Major Payne on this one...spywareBot is a misleading name. Check this page out about it --> http://www.spywarewa...nti-spyware.htm .

Why don't you get the real deal, "SpyBot Search & Destroy?" It's free and it works good too.

♥ Wendy