I had a serious malware problem which one of the very helpful people on your forum helped me solve here:
I've installed all the programs he recommended (only one firewall, only one antivirus) and have tried to run windows update, but can't.
When I go to the website under my own login, I get the administrators only message. When I go to the website as administrator, it doesn't load and crashes IE. I tried enabling autoupdate in control panel, and that started running on reboot, but didn't seem to do much, now all I get is an empty grey box when I click on automatic updates in control panel, so I can't even turn it off! I'm also getting the same grey box when I click on Add/Remove programs.
Any help on how to get this all working again and how to successfully run windows update would be appreciated.
thanks a lot