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Windows update freezes - help needed please


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#1
cheesecake

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Hi,

I had a serious malware problem which one of the very helpful people on your forum helped me solve here:
http://www.geekstogo...f....html&st=15

I've installed all the programs he recommended (only one firewall, only one antivirus) and have tried to run windows update, but can't.

When I go to the website under my own login, I get the administrators only message. When I go to the website as administrator, it doesn't load and crashes IE. I tried enabling autoupdate in control panel, and that started running on reboot, but didn't seem to do much, now all I get is an empty grey box when I click on automatic updates in control panel, so I can't even turn it off! I'm also getting the same grey box when I click on Add/Remove programs.

Any help on how to get this all working again and how to successfully run windows update would be appreciated.
thanks a lot
Samantha
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#2
Kniht

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For the Add/Remove problem try this:

Start>>Run

In Run type in the following one at a time and after each click "OK"


regsvr32 mshtml.dll

regsvr32 shdocvw.dll -1

regsvr32 shell32.dll -1
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#3
cheesecake

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Hi, thanks for replying

the first one just said 'ok', but I got this message for the second two:

Unrecognized flag: -1
Usage: regsvr32 [/u] [/s] [/n]
[/l [:cmdline]] dllname
/u – Unregister server
/s – Silent; display no message
boxes
/l – Call DllInstall passing it an
optional [cmdline]; when used with /u
calls dll uninstall
/n – do not call DllRegisterServer;
this option must be used with /l


Add/Remove programs is still not working tho
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#4
The Skeptic

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Have a look at this link.
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