[rivekm]

Hello,

When booting up a computer win xp pro- following message:

Delete restoration data and proceed to system boot menu or continue with system restart.


Problem- cannot use the keyboard to select these options. After searching this error- it is related to the pc being in hibernate mode. I cannot get it out of hibernate to boot.

But I can get into the setup and make selections- I was hoping i could turn hibernation off in setup.

Overall problem the microsoft knowledge base doesnt provide answers if the keyboard doesnt work when presented with following error message at boot[ see above.

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Have you shut off the computer by holding in the power button till it shuts off and then rebooting?

[cmw2010]

Have you shut off the computer by holding in the power button till it shuts off and then rebooting?

[rivekm]

yeah, i shut off the power with the power button. That is the first thing. I am above that level. I need real answers. thank you for your answer

[cmw2010]

Yeah, no need to be offended, when you have worked with people and computers for a while you learn to ask the simple questions first.

[rivekm]

oddly enough, i put a ps/2 adapter on the usb keyboard adapter and was able to make a selection. this solved the problem.