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Dr Watson postmortem Debugger[RESOLVED]


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#1
pardb

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G-day everyone,


Well, it seems that something's wrong with my Windows ( how amazing !). I have few times a week a "Dr Watson postmortem debugger has encountered a problem ..." but can't close it and i have to manually reboot. I also have problems when using MSn messenger with my webcam, after 10-15 minutes it freezes and can't close MSN, even with Task manager.
I have been on lots of forums, knows a bit about it and tried to fix it several times, with poor success. I post here my hijackthis log as well as my aboutbuster log. I couldn't find any bad log ??!!
If someone can give a quick look, would be more than nice.
Best regards,
Sincerely, Pierre


Logfile of HijackThis v1.99.1
Scan saved at 12:50:28 PM, on 14/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Kerio\Personal Firewall\persfw.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\PIERRE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.qsrch.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Divers Download\Security\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



Scanned at: 12:13:48 PM on: 14/04/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 19

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!
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#2
Dragon

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hi sorry for the delayed response as we have been very busy here lately.

Since your original post is over a week old could you please post a fresh Hijack This log for review.

if you have already gotten your problem fixed please post here and let us know.

Thanks
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#3
pardb

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G'day Efwis,

Thanks a lot for your reply, sadly i haven't fixed the problem yet. I scanned my pc today with Ad aware, About Busters,Spybot S&D,SSS, CWSshredder, nothing found... I don't understand why on R1, the default search url is "http://search.qsrch.com/", for my start/default url is google.com.au for both Explorer and Firefox.I had 1" Dr Watson..." bug this week.
Thanks again a lot for your time and patiense,
Best regards, Pierre.




Logfile of HijackThis v1.99.1
Scan saved at 3:32:52 PM, on 2/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Kerio\Personal Firewall\persfw.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
D:\Divers Download\Internet\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Pierre-Antoine\Desktop\Softwares\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.qsrch.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Divers Download\Security\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Divers Download\Internet\WinZip\WZQKPICK.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#4
Dragon

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hi, well lets see what we can do fo ya.

first please do the following, click on start>control panel>add/remove programs. after teh lis has populated please look for and remove

quickbar
newdotnet searchbar


Next, You may wish to print out a copy of these instructions to follow while you complete this procedure.

download CleanUp! and install it. don't run it yet



Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.


R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.qsrch.com/
O3 - Toolbar: Quick! - {4E7BD74F-2B8D-469E-C0FF-FD67B79CAF2C} - C:\PROGRA~1\quickbar\quickbar.dll


Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\PROGRAM FILES\quickbar

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

reboot back to normal mode,

Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

then reboot and post a fresh Hijack This log to see how we did.
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#5
pardb

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Hi Efwis ,

I encountered few problems while doing what you asked me too. First, it's not a problem, but i couldn't find "newdotnet searchbar" anywhere. I uninstall the quickbar. Scan with Hijackthis and fixed only R1 line, for O3 wasn't there anymore( not the quickbar one anyway).Done the clean up in safe mode ( couldn't find C:\PROGRAM FILES\quickbar ) and then return in normal mode to download the Hosters, but cannot open and run for my winzip ( and also quickzip) tells me the file does not appear to be a valid archive.zip ( i downloaded this file several times, always same response from the software).
Best regards, Pierre
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#6
Dragon

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ok, please post a fresh Hijack this log for review and let me know if you are still having problems or not.
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#7
pardb

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G'day Efwis,

i haven't encountered any Dr Watson prob so far. Here is anyway the Hijack this log.Thank you.


Logfile of HijackThis v1.99.1
Scan saved at 10:09:57 AM, on 4/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Kerio\Personal Firewall\persfw.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
D:\Divers Download\Internet\WinZip\WZQKPICK.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Pierre-Antoine\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Divers Download\Security\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Divers Download\Internet\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#8
Dragon

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Congratulations your log is clean :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and AntiSpyware Net's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.

Edited by Efwis, 03 May 2005 - 06:59 PM.

  • 0

#9
pardb

pardb

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Dear Efwis,

Sorry for the delayed answer.I wanted to thank you for your time and patience, you have been very friendly and helpful, i will definitely recommend the site and will make a donation in the next 5 minutes.
i was wondering if you could help me with and other problem. My father spend hours on the net each day ( on his on computer, in France) and never ran any kind of spyware remover since i talked about it last week with him... Ad aware = 854 attacks ...!!! Well ! and it seems he has a Trojan "MHTMLRedir.Exploit" he hasn/t been abble to remove.
He barely speaks english and isn't into forums.. If you have time, would you mind helping him via me ?? If it is possible , i attach a hijack log after he did clean up his computer, ad aware, spybot SD,...
Thank you very much of your time,
Best Regards
Pierre

Logfile of HijackThis v1.99.1
Scan saved at 18:22:57, on 06/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Kerio\Personal Firewall\persfw.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\ATI-CPanel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Daily Weather Forecast\weather.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SAGEM\SAGEM F@st 800-908\dslmon.exe
C:\WINDOWS\system32\LVComS.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\mshearts.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Programmes Perso\Anti-virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://freebox.free.fr/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI-CPanel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Lo5tRUM4Q] msisnap.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-908\dslmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://freebox.free.fr/
O17 - HKLM\System\CS1\Services\Tcpip\..\{1692C963-E0FC-4731-AE76-2CC68887DB60}: NameServer = 212.27.39.2 212.27.32.177
O18 - Protocol: bw+0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe


I know.... what a mess !!!! Sorry for that !
  • 0

#10
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
hello pardb,

Actually that log is not as bad of a mess as you think. looking through the log you posted I only found one thing that needs taken care of. :tazz:


Please look over the Following Entries I have listed, run Hijack This again and check them and then, making sure you have No Internet Explorer Windows open, including this one, Press the "Fix Checked" Button with HijackThis.

Reboot If I have specified below, and Post a Fresh HijackThis log.

R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [Lo5tRUM4Q] msisnap.exe


After this, Please do the following:
  • Dowload and install the trial version of ewido security suite from http://www.ewido.net/en/download/
  • After installed, there should be a icon for ewido on your desktop. Double-click to run it.


  • Update ewido:
    • From the mail screen, click "update" in the bar at the left.
    • Click "Start update" and download the latest updates.
  • Run a scan and save a report:
    • Click "scanner" on the bar at the left.
    • Click "Start" to start the scan.
    • Wait while it scans, when it finds something click "OK" to clean it.
    • When the scan is finished, there will be a button at the bottom to save the report. Click the button and save the report to your desktop.
Then post a fresh Hijhack this log and the Ewido log for review.
  • 0

#11
pardb

pardb

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
hi Efwis,


Just got the logs from my father....He told me had heaps of problems with Ewido, seems like after founding 39 errors, it couldn't finish normaly, he had to reboot the computer...you will find here the first ewido log then the second one followed by the hijackthis log.
Thanks again , sorry my father did install ewido in french ....so the log is ...if any trouble translating few words, let me know.
cherres again,
Pierre

---------------------------------------------------------
ewido security suite - First scan report
---------------------------------------------------------

+ done on the : 18:45:18, 10/05/2005
+ Somme de contrôle: 89F7873F

+ Date des signatures: 10/05/2005
+ Version du moteur de recherche: v3.0

+ Temps: 40 min
+ Fichiers scannés: 120261
+ Vitesse: 49.04 Fichiers/Secondes
+ Fichers infectés: 39
+ Fichiers supprimés: 39
+ Fichiers mis en quarantaine: 39
+ Fichiers ne pouvant pas être ouverts: 0
+ Fichiers ne pouvant pas être nettoyés: 0

+ Liés: Oui
+ Cryptés: Oui
+ Archives: Oui

+ Elements scannés:
C:\
D:\
E:\
F:\
G:\

+ Résultats du scan:
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Local Settings\Temp\temp.fr1C66\istsvc.exe -> TrojanDownloader.IstBar -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Local Settings\Temporary Internet Files\Content.IE5\XG8JXTGH\DVD_Region-Free_Lite_v3[1].6.2.2 (www.crack.cd).zip/imr.exe -> TrojanDownloader.INService.et -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@xiti[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@xiti[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@search.msn[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@image.masterstats[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@burstnet[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@www.1xxxpics[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@geocities[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\Jean-Claude.JEAN-QLVOBZA2UQ\Cookies\jean-claude@www.fetcj[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@cz3.clickzs[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@geocities[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@xiti[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@image.masterstats[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@cz7.clickzs[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@cz6.clickzs[1].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@cz4.clickzs[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\Cookies\gestion systeme@cz8.clickzs[2].txt -> Spyware.Tracking-Cookie -> Nettoyer et sauvegarder
C:\Documents and Settings\gestion systeme\.jpi_cache\jar\1.0\ar3.jar-f30ee60-58b1a0c8.zip/Gummy.class -> Trojan.Java.Femad -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP208\A0057579.exe -> Spyware.Apropos -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP208\A0057580.dll -> TrojanDownloader.Apropo.w -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP208\A0057624.exe -> Spyware.Apropos.i -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP208\A0057630.exe -> TrojanDownloader.Apropo.r -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP208\A0057633.dll -> Spyware.Apropos.f -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP220\A0060691.EXE -> TrojanDownloader.IstBar -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP221\A0060751.exe -> TrojanDownloader.IstBar.ij -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP221\A0060754.exe -> Spyware.PowerScan.d -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP221\A0060770.EXE -> TrojanDownloader.IstBar -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP223\A0061585.dll -> Spyware.Sahat.l -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP223\A0061586.exe -> TrojanDownloader.IstBar -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP223\A0061813.exe -> Spyware.Sahat.s -> Nettoyer et sauvegarder
C:\System Volume Information\_restore{458AA821-61D2-4C15-B731-75FF26D46EC6}\RP224\A0061998.exe -> TrojanDownloader.IstBar -> Nettoyer et sauvegarder
C:\Programmes Perso\gravures DVD\DVD_Region-Free_Lite_v3[1].6.2.2 (www.crack.cd).zip/imr.exe -> TrojanDownloader.INService.et -> Nettoyer et sauvegarder
C:\Programmes Perso\gravures DVD\DVD_Region-Free_Lite_v3[1].6.2.2 (www.crack.cd)\imr.exe -> TrojanDownloader.INService.et -> Nettoyer et sauvegarder
D:\System Volume Information\_restore{54CC10E1-AEA8-489B-85FA-B90CC523185E}\RP8\A0000241.exe -> Worm.Padobot.m -> Nettoyer et sauvegarder
D:\System Volume Information\_restore{12EEE9B3-BD79-49DC-8DA0-727AE79C4AE6}\RP19\A0018073.exe -> Spyware.BargainBuddy.a -> Nettoyer et sauvegarder
D:\archives-sécurité\Utilitaires\setupneoaudio.exe -> Spyware.BargainBuddy.a -> Nettoyer et sauvegarder
F:\System Volume Information\_restore{12EEE9B3-BD79-49DC-8DA0-727AE79C4AE6}\RP19\A0018224.exe -> Spyware.BargainBuddy.a -> Nettoyer et sauvegarder
F:\Utilitaires\Néo-Audio\setupneoaudio.exe -> Spyware.BargainBuddy.a -> Nettoyer et sauvegarder


Logfile of HijackThis v1.99.1
Scan saved at 21:49:41, on 10/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Kerio\Personal Firewall\persfw.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\ATI-CPanel\atiptaxx.exe
C:\Programmes Perso\Anti-virus\HijackThis.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Daily Weather Forecast\weather.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SAGEM\SAGEM F@st 800-908\dslmon.exe
C:\WINDOWS\system32\LVComS.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://freebox.free.fr/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI-CPanel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] \Program\
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-908\dslmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://freebox.free.fr/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O17 - HKLM\System\CS1\Services\Tcpip\..\{1692C963-E0FC-4731-AE76-2CC68887DB60}: NameServer = 212.27.39.2 212.27.32.177
O18 - Protocol: bw+0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {CAEC0833-232B-435E-8626-7F8925BF2925} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Kerio Personal Firewall (PersFw) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall\persfw.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe


---------------------------------------------------------
ewido security suite - Last scan report
---------------------------------------------------------

+ done on the: 21:44:43, 10/05/2005
+ Somme de contrôle: EE4E0A5E

+ Date des signatures: 10/05/2005
+ Version du moteur de recherche: v3.0

+ Temps: 29 min
+ Fichiers scannés: 120331
+ Vitesse: 67.00 Fichiers/Secondes
+ Fichers infectés: 0
+ Fichiers supprimés: 0
+ Fichiers mis en quarantaine: 0
+ Fichiers ne pouvant pas être ouverts: 0
+ Fichiers ne pouvant pas être nettoyés: 0

+ Liés: Oui
+ Cryptés: Oui
+ Archives: Oui

+ Elements scannés:
C:\
D:\
E:\
F:\
G:\

+ Résultats du scan:
Pas de fichiers infectés trouvés!
  • 0

#12
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
hi pardb, welcome back

Congratulations! Your fathers system is CLEAN :tazz:

use the same information I supplied to you after your log was cleaned up for his computer to make sure he is surfing the web safely. after doing a little more research on the trojan exploit that was originally mentioned I found this.

This threat contains specially-crafted, HTML code that can download and execute programs without prompting you. This threat only affects Microsoft Internet Explorer.

When visiting a Web page or receiving an HTML email that contains this threat, a file can be downloaded and executed. Under normal conditions, Internet Explorer would prompt you before allowing any executable content to be downloaded and executed on the system. This vulnerability in Internet Explorer allows specially crafted HTML to bypass this security prompt.

This detection prevents HTML files containing this vulnerability from being executed.


  • 0

#13
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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