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Windows freezes when starting in safe mode.


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#1
aiuppa

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Hello, I am currently trying to remove some malware from my computer (psguard), but I have discovered that my computer will not start in Safe Mode. Safe mode, safe mode with networking, and safe mode with command prompts all display the same problem. During the black screen period directly after selecting Safe Mode and hitting enter, the list of drivers fills the screen then freezes. for example:

Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\...........SYS
Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\...........sys
Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\...........SYS
Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\...........sys
Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\...........sys
Multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\DRIVERS\gagp30kx.sys

The last entry I have listed (...\gagp30kx.sys) is always the last line before the computer freezes.
I would appreciate any help in solving this problem, so I can make my computer happy again thank you.
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#2
Retired Tech

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It can hang for quite a while before moving on

Is the processor light active?
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#3
arou402

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Hi, you could try re-setting the bios to default. that sometimes works. Or if you have your xp disk, boot from that and press R for repair to enter the recovery console. http://support.microsoft.com/kb/314058 will tell you about recovery console.

Edited by arou402, 27 August 2007 - 08:47 AM.

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#4
aiuppa

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I've let it sit for about ten minutes with no success, and the processor light is not active. I'll see if I can boot from a disk though...
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#5
wannabe1

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I've seen it take half an hour or more to get past these hangs. Let it sit there for at least that long to see if it will move along.
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