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Trojan removal


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#1
wiggins

wiggins

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I am having a real hassle trying to remove 'troj_istbar-1' from my xp(home) pc. I have tried Trend SYSCLEAN, and AD-Aware SE.

I've disabled SYSTEM RESTORE, and run the scans in both normal and safe mode.

Both these products say that they find the trojan and get rid of it.... but it just keeps coming back.

Any good help would be appreciated...

log file....

Logfile of HijackThis v1.99.1
Scan saved at 12:42:09 AM, on 4/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\ncgea.exe
C:\windows\system32\vtxffbhq.exe
C:\WINDOWS\System32\ctfmon.exe
F:\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE 4.x-6.x BHO - {49E0E0F0-5C30-11D4-945D-000000000000} - C:\PROGRA~1\POPUPB~1\IEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
O4 - HKLM\..\Run: [AVTray] C:\Program Files\WinAntiVirus 2004\AVTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Audcntr] c:\windows\system32\audcntr.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Macafea Personal Firewall] MSNmassegez.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\Run: [MmEF7] C:\WINDOWS\ncgea.exe
O4 - HKLM\..\Run: [VTXFFBHQ] c:\windows\system32\vtxffbhq.exe /install
O4 - HKLM\..\RunServices: [Macafea Personal Firewall] MSNmassegez.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Begone] "C:\spywarebegone\SpywareBeGone.exe" -FastScan
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downlo...ESS_1057_XP.cab
O16 - DPF: {2AEEAC34-FD74-4142-B891-4B05C0C03C87} - http://akamai.downlo...053_pack_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downlo...slv32_EN_XP.cab
O23 - Service: AVScheduler - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSchSvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Srv32 - Unknown owner - C:\WINDOWS\system32\srv32.exe (file missing)
O23 - Service: WinAntivirus - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSvc.exe

Edited by wiggins, 14 April 2005 - 09:17 AM.

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#2
wiggins

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Hello all, I've done all the scan's and downloads that were suggested and now I'm looking for help on the boards.

Please find below my hijackthis log file, I hope its a quick solution 'cos i'm going crazy over this thing.

Logfile of HijackThis v1.99.1
Scan saved at 12:42:09 AM, on 4/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\ncgea.exe
C:\windows\system32\vtxffbhq.exe
C:\WINDOWS\System32\ctfmon.exe
F:\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE 4.x-6.x BHO - {49E0E0F0-5C30-11D4-945D-000000000000} - C:\PROGRA~1\POPUPB~1\IEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
O4 - HKLM\..\Run: [AVTray] C:\Program Files\WinAntiVirus 2004\AVTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Audcntr] c:\windows\system32\audcntr.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Macafea Personal Firewall] MSNmassegez.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe
O4 - HKLM\..\Run: [MmEF7] C:\WINDOWS\ncgea.exe
O4 - HKLM\..\Run: [VTXFFBHQ] c:\windows\system32\vtxffbhq.exe /install
O4 - HKLM\..\RunServices: [Macafea Personal Firewall] MSNmassegez.exe
O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Begone] "C:\spywarebegone\SpywareBeGone.exe" -FastScan
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2004\mailscan.dll
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downlo...ESS_1057_XP.cab
O16 - DPF: {2AEEAC34-FD74-4142-B891-4B05C0C03C87} - http://akamai.downlo...053_pack_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downlo...slv32_EN_XP.cab
O23 - Service: AVScheduler - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSchSvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Srv32 - Unknown owner - C:\WINDOWS\system32\srv32.exe (file missing)
O23 - Service: WinAntivirus - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSvc.exe
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#3
ScHwErV

ScHwErV

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wiggins

Do not start multiple topics for the same issue.

Someone should be along shortly to take a look at your log.

ScHwErV :tazz:
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#4
Kat

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Hi there, and welcome! My name is Kat, and I'll be helping you to get your computer fixed up and on the run again! You may want to print these instructions or save them to a NotePad file on your desktop to make it easier for you to follow each step in order!

1. Please follow the instructions found Here to submit the file O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe for more investigation. When submitting, please include a link to your thread here, so they will know which log/area it came from! This would be greatly appreciated, as this is how we continue to learn and develop fixes!

2. Run at least 2 of these online virus scans:

Housecall<<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan<<<Accept default settings, save and post the log
RAV online scan<<<Add a check by 'Autoclean', leave everything else as is.
eTrust Antivirus Web Scan<<<'Cure' whatever is found, then delete if unsuccessful
Bitdefender ScanOnline<<<Place a check by everything under 'Scan Options'.
Command on Demand

Also run an online trojan scan here: http://www.trojanscan.com/
Reboot when finished.

3. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.
  • O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll (file missing)
  • O2 - BHO: IE 4.x-6.x BHO - {49E0E0F0-5C30-11D4-945D-000000000000} - C:\PROGRA~1\POPUPB~1\IEHelper.dll
  • O4 - HKLM\..\Run: [AVTray] C:\Program Files\WinAntiVirus 2004\AVTray.exe
  • O4 - HKLM\..\Run: [Audcntr] c:\windows\system32\audcntr.exe
  • O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
  • O4 - HKLM\..\Run: [Macafea Personal Firewall] MSNmassegez.exe
  • O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
  • O4 - HKLM\..\Run: [System CSRSS Patch] scrtkfg.exe
  • O4 - HKLM\..\Run: [MmEF7] C:\WINDOWS\ncgea.exe
  • O4 - HKLM\..\Run: [VTXFFBHQ] c:\windows\system32\vtxffbhq.exe /install
  • O4 - HKLM\..\RunServices: [Macafea Personal Firewall] MSNmassegez.exe
  • O4 - HKLM\..\RunServices: [System CSRSS Patch] scrtkfg.exe
  • O4 - HKCU\..\Run: [Spyware Begone] "C:\spywarebegone\SpywareBeGone.exe" -FastScan
  • O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downlo...ESS_1057_XP.cab
  • O16 - DPF: {2AEEAC34-FD74-4142-B891-4B05C0C03C87} - http://akamai.downlo...053_pack_XP.cab
  • O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
  • O16 - DPF: {BFC9677B-8006-4336-9D49-2C797AEFCB9E} - http://akamai.downlo...ESS_1058_XP.cab
  • O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downlo...slv32_EN_XP.cab
  • O23 - Service: AVScheduler - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSchSvc.exe
  • O23 - Service: Srv32 - Unknown owner - C:\WINDOWS\system32\srv32.exe (file missing)
  • O23 - Service: WinAntivirus - Unknown owner - C:\Program Files\WinAntiVirus 2004\AVSvc.exe


Now close all windows other than HiJackThis, then click Fix Checked. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):
  • WinAntiVirus 2004
  • Macafea Personal Firewall
  • Security iGuard
  • Spyware Begone
Please note that ALL four of these programs are known as Rogue Spyware programs. Please see this link for more information:
http://www.spywarewa...nti-spyware.htm

Please note any other programs that you dont recognize in that list in your next response

Please delete these folders using Windows Explorer(if present):
  • C:\Program Files\WinAntiVirus 2004
  • C:\Program Files\Security iGuard
  • C:\spywarebegone
  • C:\progra~1\popupb~1
Please delete these files using Windows Explorer(if present):
  • c:\windows\system32\audcntr.exe
  • C:\WINDOWS\ncgea.exe
  • c:\windows\system32\vtxffbhq.exe

Go to Start>Search, and search for all instances of the following, and remove them:
  • MSNmassegez.exe
  • scrtkfg.exe
After that, Reboot.

4. Please download CleanUp! and run it to remove any leftover remnants of infection. Click the CleanUp button, and let it scan and select any files it needs to remove. Once it is done, exit the program.

5. After all of the above steps are complete, please scan for a new HJT log, and post it in this thread as a reply. Also, let me know of any problems you incurred during the cleaning process. If at ANY point you come across a problem that you think needs attention BEFORE continuing, please post a reply here and ask..and I'll help out!

Edited by ~Kat~, 14 April 2005 - 12:40 PM.

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#5
wiggins

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I've completed all tasks as instructed.

Thank you for your expert help so far.

log file follows...

Logfile of HijackThis v1.99.1
Scan saved at 5:06:53 PM, on 4/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Clean Virus\HiJackThis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3C1694FD-966B-489C-A334-789324D430D6} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {537A5B99-0C93-4E99-83FA-E04B874530ED} - (no file) (HKCU)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
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#6
Kat

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Congratulations! :tazz: Your log is clean! ;)

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

If there is anything else we can help you with, please feel free to come back and visit again!
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#7
wiggins

wiggins

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:tazz:
Thank you very much for the help...
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#8
Kat

Kat

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you're welcome! that's what we're here for!

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