
Hi.
I returned from a weeks vacation with my parents in Fort Worth Tx and found that damm trojan on my system. The first thing I did when I got home was to get the updates to my windows, norton and avg. I ran norton first and thats when the trojan popped up. Norton deleted it (I think). Avg found nothing. I also did a reg cleaner (Wise) and ran ccleaner. I also used my tuneup utilities 2007. My main trouble is that my task manager and control panel have been disabled somehow. I get the error msg saying they were changed by administor. I did not change them. I also found that my home page had been changed from msn to google. I came into geeks to go to seek answers and I did run the atf and the super antisypware programs.
I still have the same problem, so I don't think norton got it. I also ran the avg rootkit program. I have not done a system restore for fear that it will only compound the problem. I am posting a hjt log and a host log in the hopes that someone can help me with this big problem.
Oh yes, I posted the host log because I found out that I could not go into a Symantec web site or any other site to get info on this damm trojan virus. I have no idea on how to fix this mess.
Thank you in advance
Ernest
Logfile of HijackThis v1.99.1
Scan saved at 4:39:14 AM, on 9/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [AVG Anti-Spyware] C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
O4 - HKCU\..\Run: [AVG Anti-Rootkit Beta] C:\Program Files\Grisoft\AVG Anti-Rootkit Free\avgarkt.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinn...rabblecubes.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....026/CTSUEng.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webi...6-6D5536C585C9}
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1151703800171
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/.../default/ct.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://zone.msn.com/...WebLauncher.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15028/CTPID.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\systems.txt
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Host Log obtained from killbox
192.168.200.3 ad.doubleclick.net
192.168.200.3 ad.fastclick.net
192.168.200.3 ads.fastclick.net
192.168.200.3 ar.atwola.com
192.168.200.3 atdmt.com
192.168.200.3 avp.ch
192.168.200.3 avp.com
192.168.200.3 avp.ru
192.168.200.3 awaps.net
192.168.200.3 banner.fastclick.net
192.168.200.3 banners.fastclick.net
192.168.200.3 ca.com
192.168.200.3 click.atdmt.com
192.168.200.3 clicks.atdmt.com
192.168.200.3 customer.symantec.com
192.168.200.3 dispatch.mcafee.com
192.168.200.3 download.mcafee.com
192.168.200.3 download.microsoft.com
192.168.200.3 downloads-us1.kaspersky-labs.com
192.168.200.3 downloads-us2.kaspersky-labs.com
192.168.200.3 downloads-us3.kaspersky-labs.com
192.168.200.3 downloads.microsoft.com
192.168.200.3 downloads1.kaspersky-labs.com
192.168.200.3 downloads2.kaspersky-labs.com
192.168.200.3 downloads3.kaspersky-labs.com
192.168.200.3 downloads4.kaspersky-labs.com
192.168.200.3 engine.awaps.net
192.168.200.3 f-secure.com
192.168.200.3 fastclick.net
192.168.200.3 ftp.avp.ch
192.168.200.3 ftp.downloads1.kaspersky-labs.com
192.168.200.3 ftp.downloads2.kaspersky-labs.com
192.168.200.3 ftp.downloads3.kaspersky-labs.com
192.168.200.3 ftp.f-secure.com
192.168.200.3 ftp.kasperskylab.ru
192.168.200.3 ftp.sophos.com
192.168.200.3 go.microsoft.com
192.168.200.3 ids.kaspersky-labs.com
192.168.200.3 kaspersky-labs.com
192.168.200.3 kaspersky.com
192.168.200.3 liveupdate.symantec.com
192.168.200.3 liveupdate.symantecliveupdate.com
192.168.200.3 mast.mcafee.com
192.168.200.3 mcafee.com
192.168.200.3 media.fastclick.net
192.168.200.3 microsoft.com
192.168.200.3 msdn.microsoft.com
192.168.200.3 my-etrust.com
192.168.200.3 nai.com
192.168.200.3 networkassociates.com
192.168.200.3 norton.com
192.168.200.3 office.microsoft.com
192.168.200.3 pandasoftware.com
192.168.200.3 phx.corporate-ir.net
192.168.200.3 rads.mcafee.com
192.168.200.3 secure.nai.com
192.168.200.3 securityresponse.symantec.com
192.168.200.3 service1.symantec.com
192.168.200.3 sophos.com
192.168.200.3 spd.atdmt.com
192.168.200.3 support.microsoft.com
192.168.200.3 symantec.com
192.168.200.3 trendmicro.com
192.168.200.3 update.symantec.com
192.168.200.3 updates.symantec.com
192.168.200.3 updates1.kaspersky-labs.com
192.168.200.3 updates2.kaspersky-labs.com
192.168.200.3 updates3.kaspersky-labs.com
192.168.200.3 updates4.kaspersky-labs.com
192.168.200.3 updates5.kaspersky-labs.com
192.168.200.3 us.mcafee.com
192.168.200.3 vil.nai.com
192.168.200.3 viruslist.com
192.168.200.3 viruslist.ru
192.168.200.3 virusscan.jotti.org
192.168.200.3 virustotal.com
192.168.200.3 windowsupdate.microsoft.com
192.168.200.3 www.avp.ch
192.168.200.3 www.avp.com
192.168.200.3 www.avp.ru
192.168.200.3 www.awaps.net
192.168.200.3 www.ca.com
192.168.200.3 www.f-secure.com
192.168.200.3 www.fastclick.net
192.168.200.3 www.grisoft.com
192.168.200.3 www.kaspersky-labs.com
192.168.200.3 www.kaspersky.com
192.168.200.3 www.kaspersky.ru
192.168.200.3 www.mcafee.com
192.168.200.3 www.microsoft.com
192.168.200.3 www.my-etrust.com
192.168.200.3 www.nai.com
192.168.200.3 www.networkassociates.com
192.168.200.3 www.pandasoftware.com
192.168.200.3 www.sophos.com
192.168.200.3 www.symantec.com
192.168.200.3 www.symantec.com
192.168.200.3 www.trendmicro.com
192.168.200.3 www.viruslist.com
192.168.200.3 www.viruslist.ru
192.168.200.3 www.virustotal.com
192.168.200.3 www3.ca.com