I recently purchased a Single User License of the QuestSuite Professional software application.
QuestSuite Professional, rev. 1.70
Serial No.: Qz02632
URL Link: http://www.quest-tec...tware/index.htm
I successfully downloaded the software application onto my personal laptop computer:
- DELL Precision M65
- OS ---> Windows XP Professional
However, the software application will not run, and each time I try to start the software application an error message occurs and reads as follows:
Quest Suite Professional.exe – Unable to Locate Component
This application has failed to start because U2LST.dll was not found. Re-installing the application may fix this problem.
We verified that the file indicated above (U2LST.dll) exists on my computer under the folder C:/Windows/Crystal. I re-installed the software, but the same problem occurred. Next, we checked to see if the QSP software application would work in “Safe Mode”, and it did work okay. But, it will not work in “normal mode”, and I keep getting the error message stated above. We also installed the software application on a different computer, and it worked without a problem.
We suspect that there may be a conflict with another application. A list of applications on my laptop computer are as follows:
· Bluetooth Manager
· InterVideo WinDVD 7.0
· Logitech QuickCam
· Microsoft Office 2003
· QSP – Quest Technologies
· Roxio 8
· Norton Antivirus Version 8
· Wave Embassy Security Center
· WinZip 8.1
· Yahoo Messenger
· Adobe Acrobat 6.0 Standard
· Adobe Reader 7.0
· Internet Explorer 7.0
· Microsoft Visio
· Windows Defender
Can you please assist to resolve this problem (potential conflict) ? I look forward to your reply.