[Fa26]

Hi there, I think my pc has got quite a few infections, one of the things that is really bothering me now is that every 5 mins or so, it crashes for about 30 secs and goes normal again, doesn't need to be rebooted or anything but it constantly
crashes and i have to wait... it's anoying... also get lots of pop-ups... Oh, also when i go to sites like Youtube, it keeps telling me that I have to reinstall flashplayer everytime... Can you help me? I appreciate it. Thank you in advance... here's a hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 13:06, on 2007-09-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Documents and Settings\All Users\Application Data\yxunineb.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\csrss.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [zmdata2] C:\WINDOWS\system32\umcqcyzk.exe
O4 - HKLM\..\Run: [vcmicrec] C:\WINDOWS\system32\msccsed.exe
O4 - HKLM\..\Run: [qhqdivub.exe] C:\Documents and Settings\All Users\Application Data\qhqdivub.exe
O4 - HKLM\..\Run: [yxunineb.exe] C:\Documents and Settings\All Users\Application Data\yxunineb.exe
O4 - HKLM\..\Run: [foninadu] rundll32.exe "C:\Program Files\foninadu\nqpkpmzo.dll",Init
O4 - HKLM\..\Run: [yfovcdqb] rundll32.exe "C:\Program Files\yfovcdqb\uzyhmdcl.dll",Init
O4 - HKLM\..\Run: [pajefmpg] rundll32.exe "C:\Program Files\pajefmpg\zkfutypk.dll",Init
O4 - HKLM\..\Run: [uvshuvgt] rundll32.exe "C:\Program Files\uvshuvgt\ytgrcjal.dll",Init
O4 - HKLM\..\Run: [whihqhkt] rundll32.exe "C:\Program Files\rcvyvena\fipsjini.dll",Init
O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [csrss] C:\WINDOWS\csrss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.abc.com
O15 - Trusted Zone: *.www,youtube.com
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.co...ALStreaming.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by122fd.bay12...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{21BF83A3-8B14-4D62-84C7-9B72C58CA024}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80A6B4A-C3BF-49F0-B1A3-FCD0049C8103}: NameServer = 147.178.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by Fa26, 08 September 2007 - 10:41 AM.

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You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware 7.5 from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

• Updating AVG Anti-Spyware:
  
  By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
• Click the Update icon at the top and under "Manual Update" - click the Start update button.
• Either AVG A-S will update or inform you that no update was available.
• If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
  Once you have installed AVG A-S, double click avgas-signatures-full-current.exe to update it.
  
  Disabling the Resident Shield:
  
• By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
  (When the PC has been cleaned you can activate the shield again, if you wish.)
• Click the Shield icon at the top and under "Resident shield is..." - click active.
• This should now change to inactive.
  
  Changing Recommended Actions
  
• Click the Scanner icon at the top and then click the Settings Tab.
• Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
• Under "Reports:" click the radio button to the left of "Do not automatically generate reports".

You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

3) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\Run: [zmdata2] C:\WINDOWS\system32\umcqcyzk.exe
O4 - HKLM\..\Run: [vcmicrec] C:\WINDOWS\system32\msccsed.exe
O4 - HKLM\..\Run: [qhqdivub.exe] C:\Documents and Settings\All Users\Application Data\qhqdivub.exe
O4 - HKLM\..\Run: [yxunineb.exe] C:\Documents and Settings\All Users\Application Data\yxunineb.exe
O4 - HKLM\..\Run: [foninadu] rundll32.exe "C:\Program Files\foninadu\nqpkpmzo.dll",Init
O4 - HKLM\..\Run: [yfovcdqb] rundll32.exe "C:\Program Files\yfovcdqb\uzyhmdcl.dll",Init
O4 - HKLM\..\Run: [pajefmpg] rundll32.exe "C:\Program Files\pajefmpg\zkfutypk.dll",Init
O4 - HKLM\..\Run: [uvshuvgt] rundll32.exe "C:\Program Files\uvshuvgt\ytgrcjal.dll",Init
O4 - HKLM\..\Run: [whihqhkt] rundll32.exe "C:\Program Files\rcvyvena\fipsjini.dll",Init

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

3) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

4) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

5) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files...
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete...
Under Temporary Internet Files, click Delete files...

6) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG Anti-Spyware.

• If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
• Click "Complete System Scan"
• While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
• When the scan has completed, any threats that AVG A-S has detected will be displayed.
• Click the Apply all actions button at the bottom.
• When AVG A-S has finished, it will display the message "All actions have been applied".
  
  Saving a report:
  
• Click the Save Report button at the bottom left and the "Reports" window will open.
• The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
• You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
  Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.

Close AVG Anti-Spyware.

7) Remove any/all of the following files/folders that you can find:

Files

C:\WINDOWS\system32\umcqcyzk.exe
C:\WINDOWS\system32\msccsed.exe
C:\Documents and Settings\All Users\Application Data\qhqdivub.exe
C:\Documents and Settings\All Users\Application Data\yxunineb.exe

As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'

Folders

C:\Program Files\foninadu
C:\Program Files\yfovcdqb
C:\Program Files\pajefmpg
C:\Program Files\uvshuvgt
C:\Program Files\rcvyvena

As an example:
To delete C:\WINDOWS\system32\foldertogo
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on foldertogo and from the menu that appears, click on 'Delete'

8) Boot into Normal Mode.

Post a new HJT log, the AVG log AND a description of how your PC is running.

Take no notice of my use of the "Quote" tags - the forum software has a glitch that doesn't look like being fixed this side of eternity and this is a workaround. You shouldn't need to do the same.

[Noviciate]

You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware 7.5 from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

• Updating AVG Anti-Spyware:
  
  By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
• Click the Update icon at the top and under "Manual Update" - click the Start update button.
• Either AVG A-S will update or inform you that no update was available.
• If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
  Once you have installed AVG A-S, double click avgas-signatures-full-current.exe to update it.
  
  Disabling the Resident Shield:
  
• By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
  (When the PC has been cleaned you can activate the shield again, if you wish.)
• Click the Shield icon at the top and under "Resident shield is..." - click active.
• This should now change to inactive.
  
  Changing Recommended Actions
  
• Click the Scanner icon at the top and then click the Settings Tab.
• Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
• Under "Reports:" click the radio button to the left of "Do not automatically generate reports".

You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

3) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\Run: [zmdata2] C:\WINDOWS\system32\umcqcyzk.exe
O4 - HKLM\..\Run: [vcmicrec] C:\WINDOWS\system32\msccsed.exe
O4 - HKLM\..\Run: [qhqdivub.exe] C:\Documents and Settings\All Users\Application Data\qhqdivub.exe
O4 - HKLM\..\Run: [yxunineb.exe] C:\Documents and Settings\All Users\Application Data\yxunineb.exe
O4 - HKLM\..\Run: [foninadu] rundll32.exe "C:\Program Files\foninadu\nqpkpmzo.dll",Init
O4 - HKLM\..\Run: [yfovcdqb] rundll32.exe "C:\Program Files\yfovcdqb\uzyhmdcl.dll",Init
O4 - HKLM\..\Run: [pajefmpg] rundll32.exe "C:\Program Files\pajefmpg\zkfutypk.dll",Init
O4 - HKLM\..\Run: [uvshuvgt] rundll32.exe "C:\Program Files\uvshuvgt\ytgrcjal.dll",Init
O4 - HKLM\..\Run: [whihqhkt] rundll32.exe "C:\Program Files\rcvyvena\fipsjini.dll",Init

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

3) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

4) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

5) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files...
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete...
Under Temporary Internet Files, click Delete files...

6) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG Anti-Spyware.

• If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
• Click "Complete System Scan"
• While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
• When the scan has completed, any threats that AVG A-S has detected will be displayed.
• Click the Apply all actions button at the bottom.
• When AVG A-S has finished, it will display the message "All actions have been applied".
  
  Saving a report:
  
• Click the Save Report button at the bottom left and the "Reports" window will open.
• The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
• You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
  Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.

Close AVG Anti-Spyware.

7) Remove any/all of the following files/folders that you can find:

Files

C:\WINDOWS\system32\umcqcyzk.exe
C:\WINDOWS\system32\msccsed.exe
C:\Documents and Settings\All Users\Application Data\qhqdivub.exe
C:\Documents and Settings\All Users\Application Data\yxunineb.exe

As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'

Folders

C:\Program Files\foninadu
C:\Program Files\yfovcdqb
C:\Program Files\pajefmpg
C:\Program Files\uvshuvgt
C:\Program Files\rcvyvena

As an example:
To delete C:\WINDOWS\system32\foldertogo
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on foldertogo and from the menu that appears, click on 'Delete'

8) Boot into Normal Mode.

Post a new HJT log, the AVG log AND a description of how your PC is running.

Take no notice of my use of the "Quote" tags - the forum software has a glitch that doesn't look like being fixed this side of eternity and this is a workaround. You shouldn't need to do the same.

[Fa26]

Hey Noviciate, thanks for the quick reply and for your help, did everything you told me to and here are the logs:
That "crashing" seems to have stoped, the pop-ups not so much... but you let me know what else I should do.
Thank you so much!


Logfile of HijackThis v1.99.1
Scan saved at 23:25, on 2007-09-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PowerPoint Viewer\PPVIEW32.EXE
C:\WINDOWS\csrss.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [csrss] C:\WINDOWS\csrss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.abc.com
O15 - Trusted Zone: *.www,youtube.com
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.co...ALStreaming.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by122fd.bay12...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{21BF83A3-8B14-4D62-84C7-9B72C58CA024}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80A6B4A-C3BF-49F0-B1A3-FCD0049C8103}: NameServer = 147.178.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe










---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 19:25 2007-09-08

+ Scan result:



C:\_OTMoveIt\MovedFiles\Program Files\WinPop\winpop.exe -> Adware.Rond : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\b122.exe.vir -> Adware.Softomate : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018049.exe -> Adware.Softomate : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP16\A0020254.exe -> Adware.UltimateDefender : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP16\A0020255.exe -> Adware.UltimateDefender : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP16\A0020256.exe -> Adware.UltimateDefender : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\drvguktb.exe -> Backdoor.SdBot.bgc : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\regwnlrp.exe -> Backdoor.SdBot.bgc : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\igfbmnbn.exe -> Backdoor.SdBot.bij : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\netqfpsh.exe -> Backdoor.SdBot.bij : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\winffcdu.exe -> Backdoor.SdBot.bij : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\max1d164v.exe.vir -> Dialer.GBDialer.j : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018037.exe -> Dialer.GBDialer.j : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018038.sys -> Downloader.Agent.acl : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexga5me3.exe.vir -> Downloader.Agent.bls : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\retadpu27.exe.vir -> Downloader.Agent.bls : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018030.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018032.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP61\A0035773.exe -> Downloader.Agent.bxv : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP77\A0048781.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP78\A0048791.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP79\A0048800.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP80\A0048806.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP81\A0048811.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP81\A0049778.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP91\A0054865.exe -> Downloader.Agent.cbn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP70\A0037788.exe -> Downloader.Agent.cbo : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\prx.exe -> Downloader.Agent.cbo : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\wnupdate.exe -> Downloader.Agent.cbo : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SMGR.0XE -> Downloader.Alphabet : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\AVP.0XE -> Downloader.Alphabet.b : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\SYSMON32.0XE -> Downloader.Alphabet.c : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0009006.exe -> Downloader.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018016.exe -> Downloader.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP15\A0019257.exe -> Logger.Agent.hd : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\umcqcyzk.exe -> Logger.Agent.hd : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\htrregregtyhyt.exe -> Logger.Agent.hd : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\tftrhtrh.exe -> Logger.Agent.hd : Cleaned with backup (quarantined).
C:\Documents and Settings\Fabricio Azevedo\Application Data\Sun\Java\Deployment\cache\6.0\55\2e4f56f7-277a02df/NewSecurityClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Fabricio Azevedo\Application Data\Sun\Java\Deployment\cache\6.0\55\2e4f56f7-277a02df/NewURLClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0021245.dll -> Proxy.Agent.df : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexg3am1et3.exe.vir -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0010010.exe -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0010011.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0011010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0012010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0013010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0014010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0015010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0016010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0017010.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018023.exe -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018057.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0018278.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP14\A0019206.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP15\A0019246.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP16\A0020245.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0021246.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP17\A0022247.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP18\A0023245.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP18\A0024245.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\DRIVERS\asc3550u.sys -> Proxy.Agent.mx : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\SYSTEM32\msccsed.exe -> Proxy.Slaper.p : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\gryujjte.exe -> Proxy.Slaper.p : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\WINDOWS\juygregr.exe -> Proxy.Slaper.p : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\Documents and Settings\All Users\Documents\Settings\bot.dll.vir -> Proxy.Xorpix.bc : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexga4me1.exe.vir -> Proxy.Xorpix.bc : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018029.exe -> Proxy.Xorpix.bc : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018056.sys -> Rootkit.Agent.ey : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP16\A0020257.sys -> Rootkit.Agent.ey : Cleaned with backup (quarantined).
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][2].txt -> TrackingCookie.Counted : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@enhance[2].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Sextracker : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Sextracker : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@sextracker[2].txt -> TrackingCookie.Sextracker : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@specificclick[2].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio azevedo@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Fabricio Azevedo\Local Settings\Temp\Cookies\fabricio [email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018015.exe:exe.exe -> Trojan.Obfuscated.gl : Cleaned with backup (quarantined).
C:\Documents and Settings\All Users\Application Data\yxunineb.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0009008.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018026.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018027.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018033.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018034.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018035.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP23\A0026274.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP24\A0027277.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP24\A0028274.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP25\A0028277.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP25\A0028278.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP26\A0028282.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP26\A0028283.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0028343.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0029340.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0029341.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP30\A0029344.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP44\A0029598.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP44\A0029614.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\Program Files\WinPop\UnInstall.exe -> Trojan.Small.oa : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018036.sys -> Trojan.Tibs.ab : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\dlh9jkd1q6.exe.vir -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\dlh9jkd1q7.exe.vir -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\kernels32.exe.vir -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexg4am1et2.exe.vir -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexg6ame4.exe.vir -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0005011.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018019.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018020.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018022.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018024.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018025.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\_OTMoveIt\MovedFiles\xx1232255.exe -> Trojan.Tibs.al : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0009007.exe -> Worm.Nuwar : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018018.exe -> Worm.Nuwar : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0009016.exe -> Worm.Zhelatin.ee : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\spoolsvv.exe.vir -> Worm.Zhelatin.ew : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vexga4m1et4.exe.vir -> Worm.Zhelatin.ew : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018028.exe -> Worm.Zhelatin.ew : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0018047.exe -> Worm.Zhelatin.ew : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP12\A0009017.exe -> Worm.Zhelatin.fa : Cleaned with backup (quarantined).


::Report end

[Noviciate]

That "crashing" seems to have stoped, the pop-ups not so much

That's because I missed a couple of slimey entries in your log first time round - oops!

You may need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\Run: [svchost] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [csrss] C:\WINDOWS\csrss.exe

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Reboot into Safe Mode, as before.

3) Remove any/all of the following files/folders that you can find:

Files

C:\WINDOWS\svchost.exe
C:\WINDOWS\csrss.exe

Please Note: There are other files with the same name elsewhere. DO NOT delete any others except the two above in the C:\Windows folder or your PC will NOT be happy!

As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'

4) Reboot into Normal Mode.

Let me have another HJT log and tell me how the PC is doing now.

[Fa26]

hey there again, i think it's back to normal now... you see anything else that needs to be done? Let me know, but other than that, it's working fine. Thank you very much for your help, really appreciate it. :-)

Here the new log:


Logfile of HijackThis v1.99.1
Scan saved at 20:23, on 2007-09-11
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [rwdqjipa] rundll32.exe "C:\Program Files\rwdqjipa\vmrulsna.dll",Init
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.abc.com
O15 - Trusted Zone: *.www,youtube.com
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.co...ALStreaming.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by122fd.bay12...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{21BF83A3-8B14-4D62-84C7-9B72C58CA024}: NameServer = 147.178.2.5
O17 - HKLM\System\CCS\Services\Tcpip\..\{E80A6B4A-C3BF-49F0-B1A3-FCD0049C8103}: NameServer = 147.178.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{17B1BFDC-E162-4BB9-86A8-CBD5C38E9224}: NameServer = 147.178.2.5
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Noviciate]

Your log shows a fresh nasty which I find a little worrying. You may need to modify your surfing habits unless you are just having a spot of bad luck.

You may need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\Run: [rwdqjipa] rundll32.exe "C:\Program Files\rwdqjipa\vmrulsna.dll",Init

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

3) Remove any/all of the following files/folders that you can find:

Folders

C:\Program Files\rwdqjipa

As an example:
To delete C:\WINDOWS\system32\foldertogo
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on foldertogo and from the menu that appears, click on 'Delete'

4) Boot into normal mode.

Once you have completed that, i'd like you to do the following as a double check:

Run the following online scan: Panda ActiveScan.

• Please note that IE is required to run this scan.
• You will need to fill in the "Country, region, email address" information before you can download and install the ActiveX components necessary to run the scan.
• Decide whether you want to click the radio button underneath this part that says -
  "I do not want to receive marketing information from Panda Software and/or its International Representatives where applicable." - it's your choice!
• When you are asked to "Select a device to scan...", click on "My Computer".

When the scan has finished, click See Report > Save Report which by default will save the scan results as Activescan.txt in My Documents.

Copy and paste the result of the above scan into your next reply along with a fresh HJT log AND a description of how your PC is running.