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Another Nero Problem


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#1
JamesDB

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Hi Everyone

Apologies for making yet another Problem with Nero post (and again if this is in the wrong place) but havenít got too much knowledge in the area and Iím hoping that someone could help.

Basically Iím having trouble Burning DVDs (both data and movie) with Nero 7 Ultra. We have a load of files on our computer that are clogging up so much space but at least 90% of our attempts at burning them to disc have failed. Even something simple, like transferring a small avi. file over never seems to work. For the record we are using Phillips DVD-R discs but out of the 10 or so attempts, only one has worked. I have the latest error log (will post below) but if you need more information then please let me know.

A friend has said it may be a DMA/PIO problem but I'm not sure what this means?

Edited by JamesDB, 09 September 2007 - 02:20 PM.

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#2
JamesDB

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Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
(Nero Express)
Recorder: <DVDRW IDE H16X> Version: B02U - HA 1 TA 1 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SONY CDRWDVD CRX310EE>Version: SDK3 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : SONY CDRWDVD CRX310EE atapi Port 0 ID 0 DMA: On
CdRomPeripheral : DVDRW IDE H16X atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST380819AS atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
SONY CDRWDVD CRX310EE D: CdRom0
DVDRW IDE H16X E: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 510MB (522316kB)
Free physical memory: 331MB (339224kB)
Memory in use : 35 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.9.2007
ISO compilation
21:28:40 #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

21:28:41 #2 Text 0 File Isodoc.cpp, Line 6666
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

21:28:41 #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

21:28:41 #4 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

21:28:41 #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 1779199 (395:22.49, 3474MB)

21:28:41 #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

21:28:41 #7 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: DVDRW IDE H16X, Media type: DVD-R
Disc Manufacturer: DAXON0 - 16S
Disc Application Code: 64, Disc Physical Code: 193

21:28:41 #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

21:28:41 #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1779200 (1779200) = #1779200/395:22.50
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1779200 blocks [E: DVDRW IDE H16X]
--------------------------------------------------------------

21:29:06 #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: DVDRW IDE H16X] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3643801600, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1779200 | 0 | 0x00
1779200 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

21:29:06 #11 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

21:29:06 #12 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

21:29:06 #13 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

21:29:06 #14 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

21:29:06 #15 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

21:29:06 #16 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 8x (11,080 KB/s)

21:29:06 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

21:29:06 #18 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode for Multisession

21:29:06 #19 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: No

21:29:06 #20 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x061f1900: Len x648

21:29:06 #21 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: -
Revision number of minimum recording speed: -
Revision number table of recording speed: - - - - - - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

21:29:06 #22 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 74390400

21:29:16 #23 Text 0 File Cdrdrv.cpp, Line 1352
21:29:16.781 - E: DVDRW IDE H16X : Queue again later

21:54:24 #24 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 13 A8 C0 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
Buffer x0cc78f40: Len x10000
0x68 DD 03 99 CF 99 7D CC 09 EB 7F D2 1C F2 F9 87
0xD3 34 BD 76 AD C6 A7 0C E1 22 BC 62 81 82 62 97
0x46 1A 80 81 EB CF 34 10 BC 8B D5 E6 B1 B8 53 F3

21:54:24 #25 CDR -1135 File Writer.cpp, Line 303
Write error
E: DVDRW IDE H16X

21:54:26 #26 Phase 133 File dlgbrnst.cpp, Line 1762
Writing short lead-out

22:02:33 #27 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 1288383 (13A8BFh)Close track 1, ret: 0
Close Session/Border, function 2, track: 3, finalize disc: YES, ret: 0

22:02:33 #28 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 8x (11,080 KB/s)

22:02:36 #29 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

22:02:41 #30 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

22:02:41 #31 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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#3
Neil Jones

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The message "Burn process failed at 8x" suggests you're burning at too high a speed.

Try dropping the burning speed down to 4x or even 2x and see what happens.
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#4
JamesDB

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Hi

I tried dropping the speed to 4x but once again it failed :whistling:

Does anyone have any suggestions as to where I might be going wrong? This is turning out to be an expensive and frustrating process so would it be better just to buy a new DVD writer drive or would the same problems remain?
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#5
Neil Jones

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Does this only occur with the Philip's branded disks?
Have you tried another brand of disk?
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