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SharePoint Migration

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I have a Standard server 2003 OS running on a remote server Via 1and1 Hosting and am out of thier support guidlines.
the server has all but cut off connections, i only have the one session still functioning out of 100+ profiles (think its a virus issue) the only reason i still have access is that i have not loged off! (i hade to loog off everyone to do some file management) situatioin is that this, the SharePoint site holds alot of sensitive company info that i CANNOT loose. i think a restart will clear the problem or even using thier recovery option, but i cannot risk loosing the data on the SharePoint site. i have tried to follow the Microsoft provided tools and instructions but am failing. i realy need some advanced help on this. it has gotten out of my relm of experience. i will call Microsoft and pay the fee but i want to try yall out and see if there is any help to be had.
a response will be appreacted ill be keeping an eye out for it. i have been trying to backup and migrate this for 2.5 days! please help
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