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backweb security notice from hp?


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#1
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello

I have been getting this pop-up when i first sign on to my windows. This is what it says..
A new certificate has arrived for channel 'updates from hp'.It will be used to digitally sign the channels contents. Do you wish to accept this certificate?
Then to the right of this there is a yes or no buttons.

In the middle of that screen there is a certificate that says..
This certificate
is published by
consumer PC
hewlett-packard
Cupertino, California, US
as a publisher under credentials issued by
secure server certification authority
rsa data security ,Inc.
US
Expires: March 25,2005

Then at the bottom of the screen it shows..
Automatically trust all content signed by this publisher choosing this option will enable Infopaks signed by this publisher to perform operations such as running plugins or executables without asking for user approval.
And there is a little box that is checked.

I would like to know if this is spyware or a virus and if it is not either then what is it? I have been getting this pop up for a while now.
I use AVG anti-virus...Ad-Aware,,windows defender,,,spyware blaster for anti-spyware. and zone alarm firewall. And none of these pick anything up. If anyone could tell me what this is and to stop it from popping up i would be very thankful..

Thanks for the help anyone
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#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hi hhhkingofkingswwe1...

Backweb is HP's automatic update manager. If you want to keep your HP products updated, accept the certificate and allow the updates. If you don't want the automatic updates, you can uninstall (I think) the Backweb client from Add or Remove Programs or disable it using the Windows Configuration Tool (msconfig).

wannabe1
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#3
Jimmy2012

Jimmy2012

    Trusted Helper

  • Topic Starter
  • Retired Staff
  • 6,238 posts
Hello wannabe1 thank you for the help,
I looked in the add/remove and i did not see anything that said backweb in it.And i also looked in the msconfig and did not see the backweb, So could you please tell me what to delete or turn off from starting. Thank you very much
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