My mother is having trouble with the updating on her machine. Every time she updates from the MS updating site it installs everything except for one file and gets the following message: "This setup will only upgrade over an existing version of the Microsoft Virtual Machine."
I have researched this site and found one solution that looked promising. It said to delete the sub folder "REBOOTREQUIRED" in the reg which we did and then rebooted but the same message still pops up and the sub folder is recreated in the registry. Any ideas?