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Need Help putting an end to a repetative prompt


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#1
Ryan Woodworth

Ryan Woodworth

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Every time I open Internet Explorer, I get a Windows Installer prompt saying, "Preparing to install..." then I have to wait a good two minutes while this goes on for IE to finally open.

Any idea what could be causing this, and if so how i could fix it?
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#2
1101doc

1101doc

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This can occur when Windows Installer "thinks" it isn't finished with an install or un-install.
Usually, the dialog mentions the program involved.

Installs:
If the referenced program was installed from a CD, simply insert the CD when asked. After a couple of minutes, or less, Installer will finish its housekeeping and go away. For a downloaded program, it is usually best to un- and then re-install it.

Uninstalls:
If the referenced program has been uninstalled, Microsoft offers a tool to clear the Installer sub routines and remove the irritating dialogs: http://support.microsoft.com/kb/290301 Download and install it.

When you run the Utility, it will simply offer a list of everything it has found. If the referenced "Problem" program is on the list, simply left click it once to highlight, and then press the Remove button.

Do not use the utility on any programs that are currently installed. They will become unusable, and will require re-installation to the original directory before they will work.
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