I stopped everything from running at startup but her computer wouldn't stay running after startup. When I would log in to her account it would begin to load and then restart.
I just finished doing a repair of XP and now when I go to log in to her account, the desktop background loads, but then it hangs. I can move the mouse and I can get to task manager via ctrl + alt + del. Fromt here I can load programs, but I am unable to get explorer.exe to load. Even if I run it from taskmanger the taskbar and start menu flash at the bottom of the screen and then disappear. The process never loads.
I looked this up on microsoft support here: http://support.microsoft.com/kb/555177 but all it suggests is logging off and restarting. That obviously didn't work.
Can anyone help me figure this out? Thanks!