[Huck22]

Need some help with my background and Icons on my desktop. I had a virus that was removed with my Symantec Antivirus but seemed to have left something. My Background changes colors from Grey to White depending on where the cursor is placed and my Icons on the desktop are highlighted. I ran Ad-ware SE Personal, AboutBuster and CWShredder214 with no help. Here is the HiJackThis Log. Any help will be appreciated. Thanks


Logfile of HijackThis v1.99.1
Scan saved at 12:04:08 PM, on 4/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\NWTRAY.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jucheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\hijackthis_199\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

[Advertisements]

Have you already checked things off in hijack this? There's not much there.

[coachwife6]

Have you already checked things off in hijack this? There's not much there.

[Huck22]

Here is the log from two days ago. The R0 was checked off and fixed with no help.

Logfile of HijackThis v1.99.1
Scan saved at 7:54:59 AM, on 4/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\NWTRAY.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jucheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\hijackthis_199\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

[coachwife6]

Please run a log today. You may have become infected even more between now and then.

[Huck22]

The first log is from about an hour from now. I can rerun one if needed. I've had this problem since Monday the 11th.

Thanks for the help.

[coachwife6]

Use IE to download this. Run it and let me know what it finds.

http://www.pandasoft...n_principal.htm

[Huck22]

Here is the results from Panda Active Scan.

Attached Files

•  Activescan_4_15_05.txt   5.91KB   121 downloads

[coachwife6]

Can you copy and paste? Don't like to open attachments.

[Huck22]

No problem, here you go.


Incident Status Location

Adware:Adware/Pacimedia No disinfected C:\Documents and Settings\Owner\Local Settings\Temp\ptf_0011.exe
Adware:Adware/AlwaysupdatednewsNo disinfected C:\Documents and Settings\Owner\Local Settings\Temp\toc_0007.exe
Adware:Adware/AlwaysupdatednewsNo disinfected C:\Documents and Settings\Owner\Local Settings\Temp\toc_0011.exe
Adware:Adware/SearchAid No disinfected C:\Program Files\Internet Explorer\bochpjkp.exe
Adware:Adware/AlwaysupdatednewsNo disinfected C:\Program Files\Windows Media Player\wmplayer.exe.tmp
Adware:Adware/CWS.Aboutblank No disinfected C:\Quarantine\appyf.xxx
Adware:Adware/CWS.Aboutblank No disinfected C:\Quarantine\msps.xxx
Adware:Adware/StartPage.BK No disinfected C:\Quarantine\vpoyn.ddd
Adware:Adware/SearchAid No disinfected C:\WINDOWS\addvl.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\apift32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\ipib32.exe
Adware:Adware/AlwaysupdatednewsNo disinfected C:\WINDOWS\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\syscc32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\apimz32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\d3kp.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\mfcio32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\netub.exe
Adware:Adware/CWS.Searchmeup No disinfected C:\WINDOWS\system32\txfdb32.dll

[coachwife6]

Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page

• If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
• After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
• Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
• Once the definitions have been updated:
• Reconfigure Ad-Aware for Full Scan as per the following instructions:
  • Launch the program, and click on the Gear at the top of the start screen.
  • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
    • "Automatically save logfile"
    • Automatically quarantine objects prior to removal"
    • Safe Mode (always request confirmation)
    • Prompt to update outdated confirmation) - Change to 7 days.
  • Click the "Scanning" button (On the left side).
  • Under Drives & Folders, select "Scan within Archives"
  • Click "Click here to select Drives + folders" and select your installed hard drives.
  • Under Memory & Registry, select all options.
  • Click the "Advanced" button (On the left hand side).
  • Under "Shell Integration", select "Move deleted files to Recycle Bin".
  • Under "Log-file detail", select all options.
  • Click on the "Defaults" button on the left.
  • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
  • Click the "Tweak" button (Again, on the left hand side).
  • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
    • "Unload recognized processes during scanning."
    • "Obtain command line of scanned processes"
    • "Scan registry for all users instead of current user only"
  • Under "Cleaning Engine", select the following:
    • "Automatically try to unregister objects prior to deletion."
    • "During removal, unload explorer and IE if necessary"
    • "Let Windows remove files in use at next reboot."
    • "Delete quarrantined objects after restoring"
  • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
  • Click on "Proceed" to save these Preferences.
  • Click on the "Scan Now" button on the left.
  • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
• Close all programs except ad-aware.
• Click on "Next" in the bottom right corner to start the scan.
• Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
• After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.


Download Spybot S&D and update it and run it.

If you would please, rescan with HijackThis and post a fresh log in this same topic.

[Huck22]

The disk clean-up is taking some time and with the weekend approaching it may be Monday before I can complete the task. Thanks for your help thusfar and hope to have the HiJack log to you Monday.

[Huck22]

It seems the I found a solution. My computer was running extremely slow. I hard booted it and when the desktop came up it had several items prompting me to verify if I had made changes to my Desktop. One was the change the Desktop web page and delete it. Here is what I did:

-Right click on the background
-Go To Properties
-Click Desktop Tab
-Click Customize Desktop
-Click Web Tab
-Highlight unwanted pages in the Web Pages Box
-Click Delete

My Background imediately went back to the original option.

Thank you for all your help.

[coachwife6]

You still need to run the adaware. It shouldn't take more than 10 minutes.