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please help


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#1
sara

sara

    Member

  • Member
  • PipPip
  • 24 posts
please can anyone help at present i currently have a virus on my pc called
" trojan-spy.html.smitfraud.c"

i have run my current anti virus and also have downloaded a number of different anti viruses off the net none that can detect the virus i have on my pc

on my desktop instead of having a wallpaper my screen is blue with the message

"a fatal error in IE has occured at 0028:C0011E36
erroe was caused by trojan-spy.html.smitfraud.c

your system can not function in normal mode please check your security settings

scan your pc with any anti virus or spyware"


also in my display settings the only things i have is screen saver and settings everything else has gone


please if anyone can help i would be very gratefull

thankyou sara

p.s sorry if i rambled on just thought it would be easier to give you all the details
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#2
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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