CD/DVD drive not reading discs
Started by
Guest_chazzye_*
, Oct 01 2007 09:02 PM
#1
Guest_chazzye_*
Posted 01 October 2007 - 09:02 PM
#2
Posted 02 October 2007 - 09:43 AM
i know that windows xp sometimes malfunctions and does not auto play the discs, try using this tool
http://www.softwarep...aydownload.html
hope it works
http://www.softwarep...aydownload.html
hope it works
#3
Posted 02 October 2007 - 10:43 AM
it's also possible that the drive is dirty or dying... you could try a lens cleaner( for cd/dvd players )
#4
Posted 02 October 2007 - 06:13 PM
I've tried cleaning the lens, still does the same thing.
#5
Posted 02 October 2007 - 06:22 PM
Tried using the tool, this is what it said:
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
#6
Posted 02 October 2007 - 06:27 PM
I forgot to add that this system has crashed twice: 3/2/07 and 11/4/07, but I was able to recover my information and the drive worked after that also.
#7
Posted 03 October 2007 - 09:51 AM
kind of sounds like a bad drive..... you could though try running system file checker (sfc at command prompt ) and see if it finds a corrupted file that is causing the problem.... note you will need your windows cd if it finds an error...
#8
Posted 16 October 2007 - 06:08 PM
FYI
Thanks for all your help. The drive was bad, finally got a Gateway tech to admit, suggest, etc that the drive was bad and got it replaced. Works great now.
Thanks for all your help. The drive was bad, finally got a Gateway tech to admit, suggest, etc that the drive was bad and got it replaced. Works great now.
#9
Posted 17 October 2007 - 01:32 PM
glad you got it sorted... especially since gateway fixed it for you
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