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no desktop icons - task manager disabled


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#1
chelea_girl

chelea_girl

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Hi, I knew I had viruses on my computer so I installed Panda Antivirus. When I restarted my computer to complete the install my desktop shows up with no icons and my task manager shows to be disabled by administrator. It took me an hour just to get it to come up like that - before it would just restart itself over and over on its own. I cannot connect to the internet on it, I am using another computer for this. I can't do anything and I don't know what to do. Please help!
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#2
Neil Jones

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This is usually caused because you had a previous anti-virus program on the computer and failed to take it off before you installed Panda.

Your best bet is to restart the computer, keep pressing F8, select Safe Mode and uninstall Panda from there (Start Menu) or Control Panel -> Add/Remove Programs.
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#3
Ne0

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I do agree with Neil Jones. Please see if you are able to resolve the problem. And I would suggest you use some freewares like AVG which doesn't conflict with other antiviruses installed on your system.
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