I cant connect my laptop with the web,aim,or aol. windows xp laptop help please any suggestions. connection does show that it is enabled so i need help!! thanks 
connection enabled but cant get on web,aol,aim
Started by
mama1122
, Apr 16 2005 06:40 AM
#1
Posted 16 April 2005 - 06:40 AM
mama1122
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I cant connect my laptop with the web,aim,or aol. windows xp laptop help please any suggestions. connection does show that it is enabled so i need help!! thanks
#2
Posted 16 April 2005 - 08:32 AM
mikes donuts
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- Member
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HI, try shutting off your firewall temporarily and try to connect. If you do then you know what the problem was, if not then at least you have eliminated the firewall as a possible suspect.
good luck,
mikes donuts...
good luck,
mikes donuts...
#3
Posted 16 April 2005 - 08:35 AM
gerryf
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What kind of connection would this be? Cable/dsl? dial up?
#4
Posted 16 April 2005 - 08:53 AM
mama1122
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firewall is disconnected and it is cable/dsl connection
#5
Posted 16 April 2005 - 10:37 AM
gerryf
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Retired Staff
Start > run, type
cmd
now type
ipconfig /al
post the first half the ip address
and the first half of the gateway address
cmd
now type
ipconfig /al
post the first half the ip address
and the first half of the gateway address
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