[user169]

Alright, so basically I have the same issue as this post: http://www.geekstogo...xe-t158484.html. Except that my logfile differs and so Im assuming the solution differs too since it invovles the "BHO" files(which my log file doesnt have). Also nothing occurs once I get to this step stated in the other post "Return to Killbox, go to the File menu, and choose Paste from Clipboard."
This is my first time actually using HiJackthis/Killbox so I might just be making a simple mistake.
By the way, if it makes a difference, Ive been using the shields in "SPYWARE TERMINATOR" which have been blocking any BHO actions.

Heres my logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:30 PM, on 10/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\nusrmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\BricoPacks\Crystal Clear\RocketDock\RocketDock.exe
C:\WINDOWS\BricoPacks\Crystal Clear\UberIcon\UberIcon Manager.exe
C:\WINDOWS\BricoPacks\Crystal Clear\YzShadow\YzShadow.exe
C:\WINDOWS\BricoPacks\Crystal Clear\YzToolbar\YzToolBar.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Aric\Desktop\HiJackThis.exe
C:\WINDOWS\system32\rqprilwd.exe
C:\Program Files\Common Files\s?stem\dllhost.exe
C:\DOCUME~1\Aric\LOCALS~1\Temp\!update.exe
C:\WINDOWS\system32\MANTEC~1\dllhost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\etc\services.exe
O1 - Hosts: 80.69.94.166 gameguard.mapleglobal.com
O1 - Hosts: 80.69.94.166 63.251.217.184
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.6.0\ViewBar.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RocketDock] "C:\WINDOWS\BricoPacks\Crystal Clear\RocketDock\RocketDock.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Crystal Clear\RocketDock\RocketDock.exe
O4 - Startup: SpeedFan.lnk = C:\Program Files\SpeedFan\speedfan.exe
O4 - Startup: UberIcon.lnk = C:\WINDOWS\BricoPacks\Crystal Clear\UberIcon\UberIcon Manager.exe
O4 - Startup: Y'z Shadow.lnk = C:\WINDOWS\BricoPacks\Crystal Clear\YzShadow\YzShadow.exe
O4 - Startup: Y'z Toolbar.lnk = C:\WINDOWS\BricoPacks\Crystal Clear\YzToolbar\YzToolBar.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1149148211793
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1150523423687
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload....GPlugin9USA.cab
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\rqprilwd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Windows Protected Content Restoration Service (ProtectedContentSvc) - Unknown owner - C:\WINDOWS\etc\services.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

--
End of file - 7079 bytes

Also, should I be worried about hackers stealing personal info, passwords, and credits card numbers that Ive used(before infection)?

Edited by user169, 11 October 2007 - 05:21 PM.

[Advertisements]

user169,

Hello, and welcome to Geeks to Go. I apologize for your wait, but we get very busy here. You do indeed have a few issues in your log, so let's get started cleaning you up.

Download ComboFix from Here or Here to your Desktop.

• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Thanks,

sari

[sari]

user169,

Hello, and welcome to Geeks to Go. I apologize for your wait, but we get very busy here. You do indeed have a few issues in your log, so let's get started cleaning you up.

Download ComboFix from Here or Here to your Desktop.

• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Thanks,

sari

[user169]

I ran ComboFix and a pop up comes up saying "You need administrative privalage to use this tool".
Also while its running errors of "Freeware implementation of REG.EXE has encountered a problem and needs to close. We are sorry for the inconvenience." constantly comes up.

[sari]

user169,

Are you an administrator? I haven't seen that issue with combofix before, but it's possible something is blocking you.

Please copy and paste the following text in the quote to Notepad. Save it as "All Files" and name it FixServices.bat. Please save it on your desktop.

sc stop Windows Protected Content Restoration Service
sc delete Windows Protected Content Restoration Service

Double click FixServices.bat. A window will open and close. This is normal.

Please go HERE to run Panda's ActiveScan - you must use Internet Explorer for this to work.

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• If it wants to install an ActiveX component allow it
• Select either Home User or Company
• Click the big Scan Now button
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report.

Please post the Activescan report and a new hijackthis log.

Thanks,

sari