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Spam Inspecor conflicts with AVG and Zone Alarm P


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#1
cwmdonkin

cwmdonkin

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Our supplier reinstalled a wireless network and in the process uninstalled AVG and Zone Alarm Pro on the basis that he preferred Norton Antivirus which he installed. The network worked but Norton let in Opaserv viruses (where had the Microsoft patch gone?).

I reinstalled AVG and Zone Alarm after carefully following their instructions - everything work fine.

Flushed with success I tried reinstalling Spam Inspector which had been uninstalled previously because it conflicted with AVG and Zone Alarm. This time I followed the instructions on the Spam Inspector website relating to both products. These were followed apart from granting component access in ZA to some of the listed .dll files which did not exist.

When I connected to Outlook Express - failure! No emails could be sent or received as it would not go beyond Authorizing.

We have another problem which may be connected. When the emails are working if you change identities very often it cannot be done as the PC freezes. If you CTRL-ALT-DEL it says Msimn not responding.

Help please!

Sarah



Logfile of HijackThis v1.99.1
Scan saved at 18:02:54, on 16/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SISERVICE.EXE
C:\PROGRAM FILES\D-LINK AIRPLUS\AIRPLUS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SIMAILPROXYSERVER.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SISPAMFILTERENGINE.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SICLIENTUI.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SIMAIN.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\DOWNLOADS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SISERVICE.exe] "C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\SPAM INSPECTOR\SISERVICE.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: D-Link AirPlus.lnk = C:\Program Files\D-Link AirPlus\AirPlus.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
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#2
cwmdonkin

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Sorry I've sent this twice but I got a message after sending the first one that I had not connected to the web page

sarah
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