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Blue screen of death


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#16
anzenketh

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You will want to boot to this cd. It will not run inside of Windows. To boot to a cd you will want to consult your Computer manual. What is the make and model of your computer?
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#17
ravantwin

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it is a dell inspiron E1705 laptop
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#18
ravantwin

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WHEW! I googled booting to cd, went in and changed the boot sequence order and FINALLY the Memtest is running... I hope its the right one, but its a blue and red screen and seems very busy
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#19
anzenketh

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Ravantwin,

That would be the one let us know the results.

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#20
ravantwin

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o.k. i will
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#21
ravantwin

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Uhmm... The Memtest86 has been running for 20 hours and 53 minutes. Should I be alarmed or just let it keep running? Thanks, Sharon
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#22
anzenketh

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Memtest86 will continue to run until stopped. Go ahead and report if you have any errors.
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#23
ravantwin

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Memtest has now been running for 35 hours, where would I see the errors at? There is an errors with a number under it, and an errs with a number under it. thanks
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#24
anzenketh

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Go ahead and post the number of errors.
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#25
ravantwin

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Memtest is still running. Underneath ERRORS, there is the number 32014336. Underneathe ERRS is the number 0. The Memtest is STILL running, 47 hrs now.
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#26
anzenketh

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Ok your memory has failed diagnostics have failed. Your memory or mainboard will have to be replaced. You can stop the Memtest by just turning off your computer. How many memory modules do you have?

Edited by tuxmaster, 19 October 2007 - 12:24 AM.

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#27
ravantwin

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TY, I'm not sure how many memory modules I have, How would I determine this? Also, what could have caused this to happen so I might prevent it in the future? Here is the spec sheet of the laptop... I believe the memory is the 2 GB Shared Dual Channel DDR2 SDRAM at 667 MHz but not sure how many modules that is

Order detail - order placed 2006-05-09 03:06:38

Inspiron E1705
Intel® Core™ Duo Processor T2500 (2GHz/667MHz FSB), Genuine Windows® XP Media Center Edition 2005 Qty: 1
Unit Price: $3,176.00
Inspiron E1705 Intel® Core™ Duo Processor T2500 (2GHz/667MHz FSB)
ZD2HN
[222-1022]

LCD Panel 17 inch Wide Screen XGA+ Display
17XGAL
[320-4558]

Memory 2GB Shared Dual Channel DDR2 SDRAM at 667MHz
2G2D6
[311-5638]

Video Card 256MB NVIDA® GeForce™ Go 7800
256NV
[320-4562]

Hard Drive 60GB 7200RPM SATA Hard Drive
60GG72
[341-2945]

Operating System (Office software not included) Genuine Windows® XP Media Center Edition 2005
WMCE
[412-0689]
[420-4830]
[420-4928]
[420-5460]
[420-5476]
[420-5755]
[420-5924]
[463-2282]

Network Card Integrated 10/100 Network Card and Modem
INTNIC
[430-0493]

Adobe Software Adobe® Acrobat® Reader 6.0
ADOBER
[430-1048]

Combo/DVD+RW Drives 8x CD/DVD burner (DVD+/-RW) with double-layer DVD+R write capability
8XDVDRW
[313-3866]
[420-5775]

Sound Card Integrated Sound Blaster® Audigy® ADVANCED HD Audio
SBAHD
[313-4218]

Wireless Networking Cards Intel PRO/Wireless 3945 802.11a/g Mini Card (54Mbps)
IP3945
[430-1516]

Office Software (not included in Windows XP) No productivity suite- Corel WordPerfect word processor only
ICOREL
[412-0803]

Anti-Virus/Security Suite (Pre-installed) No Security Subscription
NS
[412-0850]

Primary Battery 80 WHr 9-cell Lithium Ion Primary Battery
9BAT
[312-0374]

Hardware Warranty 2Yr Ltd Warranty, 2Yr At-Home Service, and 2Yr HW Warranty Support
S2OS
[412-0360]
[900-8221]
[950-1001]
[950-3338]
[960-6590]
[960-6910]
[983-2207]
[983-2217]

Accidental Damage Protection (Except in Florida) Add CompleteCare Accidental Damage Service to 2Yr Lim Warranty
CCADP2
[412-0358]
[960-3708]

Dial-Up Internet Access 6 Months of America Online Membership Included
AOLDHS
[412-0687]
[412-0787]
[420-3224]
[420-5256]

Wireless Personal Networking Card Dell Wireless 350 Bluetooth Internal(2.0 + Enhanced Data Rate)
TM350I
[430-1468]

Enhanced Software for CD or DVD Burner Combo: Sonic DigitalMedia and MyDVD Plus (DVD+RW only)
RNDVDLX
[430-1353]

Additional Battery 80 WHr 9-cell Lithium Ion Additional Battery
9BATAD
[312-0376]

Mobile Broadband No Broadband Expresscard technology is available in the market now
NOBB
[465-0505]

Operating System Re-Installation CD Genuine Windows® XP Media Center 2005 Edition re-installation CD
MCEMED
[310-7149]

Dell Digital Entertainment Deluxe Entertainment Pack - Starter plus a total Music and Photo package
DEP
[412-0856]
[412-0866]




Thank you, Sharon

Edited by ravantwin, 19 October 2007 - 06:57 AM.

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#28
anzenketh

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Is your computer in warranty?
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#29
happyrock

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for the future just press the ESC key to stop memtest running...
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#30
ravantwin

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I think it is under warranty, basically, everything you see on the order list there... including the warranties, does it mean it will cover this problem? Also, what made this happen? Thanks, Sharon
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