[moyra]

i am running trend micro 2007 and keep getting message to say accessing dangerous website even though i do not have a web page open. message other computers accessing which i deny and block. adds flashing up on screen then windows including start menu pop up all over the place at which time is i am in any program including a web page everything closes down?

i have run trend micro scan, ad-aware se personal and logged onto trend micro housecall which i ran four times as they found an infection and suggested to run it again and again. none of these actions have done any good at all.

please help

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can anyone please help

[moyra]

can anyone please help

[1101doc]

It sounds very much like you have been infected by the latest generation of removal resistant malware. Get the help you need.

Follow these instructions: http://www.geekstogo...-Log-t2852.html

Then post a HiJackThis log here: http://www.geekstogo...o-Here-f37.html
Do not put your log anwhere else- it delays response.

I suggest that you read the pinned posts in the HJT section of the forum before posting your log.

You will be assisted by a trained malware removal specialist. If problems remain after your helper gives you a clean bill of health, return here, and we will get it sorted.

Good luck, and happy hunting.

[moyra]

thank you so much. did you get my hijack log? or did i put it in the wrong place?

[1101doc]

In the right place. Next it will be reviewed by the malware team. Please be patient. Someone will respond to your post soon. It would be helpful if you were to edit your post to include details about your problem. Do not reply to your own post. That might make the malware folks think that you were already being helped. You want a zero reply showing so that a malware specialist will pick up your log.

To edit, choose the 'edit' button at the bottom of your post, and type in the problem details above the start of the log. Then "Complete edit."

Edited by 1101doc, 04 November 2007 - 01:45 AM.

[moyra]

did my hi jack log go to the right place or do i need to do that again.
thank you 1101doc
ok i have been replying to my own posts. sorry didnt know but do now.
did i put the hi-jack log in the right place.

ok thank you.....patience is my middle name !

But i am really sick of these ads, net bios_wait things and people trying to get into my space ha ha.
thanks for your time, much appreciated.

Edited by moyra, 05 November 2007 - 05:57 AM.

[1101doc]

In the right place.

[moyra]

hey doc! has anyone looked at my hi-jack log yet as far as you know?

[1101doc]

You would have received an email just like for this thread. After 3 full days of no response, post a new topic here with a link to your log: http://www.geekstogo...-Room-f100.html Someone will take a look.

This is one of the top malware removal sites in the world, and our guys and gals are often assisting with a dozen or more logs at once. I know that you need help, and you will get it. Please be patient just a little longer, OK?

[1101doc]

By the way, did you ever edit your post to include the details of your system and the problem? Hard to just take a look at a log without knowing why.

[moyra]

hey doc
still having problems. dont know how to put a link to the problem once i get to the waiting room.
thanks for you help
moyra

just did a panda on-line scan and the scan said i had a hi-jacker or key logger? please help. i did save the scan from panda

thanks
Moyra
hi again. still no help. i am a novice and therefore probably didnt do the right thing in the waiting room. still very very slow and windows popping up. tried to download a windows update and had heaps of trouble but service pack 3 is now coming in. -please tell me what to do
moyra

Edited by moyra, 26 November 2007 - 01:34 AM.

[1101doc]

Goto your log post. Open a new tab in your browser. Go to the waiting room in your new tab and start a new topic. Switch back to the tab that has your log and right click the address bar (http:....) Select "Copy." Switch to the tab with the new topic in the "WaitingRoom," and "Paste."

[moyra]

thank you for all your help ?

[1101doc]

So~ are things sorted out?

[moyra]

no sorry to say! i have managed to improved matters but have downloaded so many spyware programs its not funny lol. the windows are still popping up same things as before just not as often. also have a warning from trend micro to say that another computer is accessing my network and it asks me if it is a trusted computer and to give permission if it is?. anyway maybe i should just uplug it and take it to someone who knows what they are doing.